Alex R.

Experience

• 

  Yavor Varna

  Apr 2012 - Sept 2014

  Sales Manager

  - Daily briefs in which we do role playing and practice selling techniques; tracking our performance and optimising through cross and up-selling.- Motivating and encouraging the staff to keep developing selling skills.- Created step-by-step training manual which led to new starters achieving their first sales within the first week.- Dealing with customers issues and companies inquiries.- Constantly improving customer experience and selling strategies to reach set targets

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  Oxford and Cambridge Club

  Oct 2015 - Jun 2017

  Food and Beverage Assistant

  Providing high standard service in exclusive club to people with individual expectations and needs. Attention to details , teaching new staff the house standards.

• 

  The Doyle Collection

  Jun 2017 - Apr 2019

  Head Waiter

  Responsible of educating the staff about service, food and alcohol through daily training. Also made step-by-step procedure of training the new staff. Dealing with guests requests and complains - turning negative situations into positive experience. Creating incentives for the team and responsible of the feedback given online.

• 

  360 GSP Training & Recruitment

  Feb 2019 - Nov 2019

  • Play a key role in shaping and driving the digital marketing strategy as part of a small team• Display a strong awareness of tone of voice by catering for both B2C and B2B audiences• Involved in the implementation of paid social media campaigns from conception to delivery• Execute email campaigns with constant monitoring and testing ensuring optimum results• A key driver in the development of several WordPress websites from scratch• Assist in the development and running of paid search campaigns on Google AdWords• Help to manage ad spend with a particular focus on cost per lead and campaign ROI• Utilise research tools such as Google Keyword Planner to identify potential areas of business development• Provide support and training to junior members of the digital marketing team• In regular communication with the telemarketing team to obtain feedback on lead quality• Ensure the sales team are equipped with the right marketing materials to close leadssee less• Preparing students for Diploma in Digital Marketing form Digital Marketing Institute• Involving students in different projects and helping them develop pragmatical experience Show less

  • Digital Marketer

    Feb 2019 - Nov 2019

  • Marketing Executive and Junior Trainer

    Feb 2019 - Nov 2019
• 

  DATEL Productions Ltd.

  Nov 2019 - Aug 2020

  Digital Marketing Executive
• 

  Living Planet Distribution

  Aug 2020 - now

  Marketing Executive