Darrell Mabry, MBA, PHR

Experience

• 

  Paychex, Inc.

  Jan 1986 - Jan 1997

  Branch Manager

  To manage and coordinate all operations activities/business objectives for profit centers Promoted and relocated for progressive career growthTo open new sales office Successfully opened Raleigh, NC sales offices, receiving first operations assignment as a result

• 

  ADP

  Jan 1997 - Jan 2016

  Develops strategic goals and implements initiatives and processes to simplify client experience, to innovate product and service offerings, and to grow revenue.Project User Champion - oversight for scope of work, strategy, and timely successful delivery of initiativesManages internal and external relationships and large scale project management To build a world-class service organization Grew $3 million/2000 client contact center to $14 million/6800 client contact centerTo meet and exceed sales and retention goals Annually achieved status as top 5 Service Center - client satisfaction and client retention.

  • Director - Service Strategy

    Jan 2008 - Jan 2016

  • Service Center Director

    Jan 1997 - Jan 2008
• 

  Jani-King International, Inc.

  Jan 2012 - now

  Franchise Owner

  The leading commercial cleaning franchise company in the world.Jani-King provides services that include office and building cleaning, hotel/resort housekeeping, and healthcare services. Commercial cleaning programs are tailored to fit the individual needs of each business with consistent, quality cleaning that enhances the value of your office building.

• 

  Brunswick Health and Rehabilitation

  Jan 2018 - Jan 2020

  HR Specialist
• 

  BRUNSWICK HEALTH & REHABILITATION CENTER, INC.

  Jan 2020 - now

  Business Office Manager