Joanna Cieszyńska

Experience

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  GOSport

  Sept 2018 - Jun 2019

  Customer Advisor

  -Managing product returns, ensuring smooth and efficient processes to handle customer requests and facilitate the return or exchange of products.-Prioritizing customer satisfaction by promptly addressing inquiries, concerns, and feedback to provide exceptional service and maintain positive relationships.-Serving as an advisor, offering expert guidance and support to customers, helping them make informed decisions and assisting with any product-related inquiries.

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  Żabka Polska

  Dec 2021 - Jun 2022

  Quality Assurance and Product Development Trainee

  - Preparation and active participation in sensory tastings, analyzing and evaluating products based on sensory attributes and consumer preferences.- Preparation of detailed reports summarizing the findings and insights from sensory tastings, providing valuable input for product development and improvement.- Assisting with administrative and office tasks to ensure smooth operations and efficient workflow.- Conducting competition market reviews to assess market trends, competitor strategies, and consumer preferences, providing valuable insights for marketing and product positioning. Show less

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  Żabka Polska

  Sept 2022 - Feb 2023

  Integrated Management System Trainee

  -Collaborating on the co-creation and updating of HACCP documentation.-Assisting with marketing communication efforts.-Verifying the validity of safety data sheets for chemicals.-Participating in quality projects and initiatives.-Handling official matters and ensuring compliance.-Preparing monthly reports to track progress and performance.

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  University of Groningen

  Dec 2023 - now

  Admissions Officer

  -Assist prospective students with admission inquiries, program details, and application requirements.-Process and review applications, ensuring compliance with university standards.-Collaborate with admissions officers to evaluate applicant qualifications and make admission decisions.-Coordinate admission events like open days, offering insights into university life.-Maintain accurate applicant records using university database systems.-Contribute to improving admission policies and procedures.-Provide administrative support, including appointment scheduling and document management. Show less