Elisa Lopez

Experience

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  Vector Marketing/Cutco Cutlery

  Jan 2021 - May 2021

  Sales Representative

  - Supported team collaboration, fostering robust relationships with peers and upper management to drive success. - Maintained a comprehensive grasp of prevailing promotions, exchange guidelines, payment protocols, and security practices, exemplifying impeccable attention to detail. - Operated autonomously in the negotiation and closure of deals, highlighting exceptional problem-solving skills in addressing customer concerns and meeting their needs effectively. - Collaborated with coworkers to successfully sell up to 75% of bargain items biweekly.-- Show less

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  Lowe's Companies, Inc.

  May 2021 - Jul 2021

  Sales Associate

  - Performed comprehensive market research to expand sales. - Identified customer needs to deliver relevant product solutions and promotions and meet target budgets. - Fostered relationships with customers to personalize marketing and increase customer satisfaction.-

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  Southern Illinois University Morris Library

  Aug 2022 - now

  Student Worker

  - Customer Service: Excelled in delivering exceptional customer service at the circulation desk by assisting students and faculty with check-outs, returns, and resolving inquiries promptly.- Dewy Decimal System: Developed a good understanding of the Dewy decimal system and how to organize and reshelved all books.- Conflict Resolution: Demonstrated strong interpersonal skills by resolving issues related to overdue books, fines, and other circulation-related matters effectively.- Team Collaboration: Worked collaboratively with library staff to maintain a smooth circulation workflow, contributing to the overall functionality of the library and ensuring a positive experience for all patrons. Show less