
Kerry Klepacz
In Home and Helpdesk Customer Technology Support Technician

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About me
Senior General Affairs Manager Mobis North America and Mobis US Electrified Powertrain
Education

The University of Toledo
2013 - 2022Working toward Bachelor's Degree Business Administration and Management, General
Experience

Buckeye CableSystem
Jan 1999 - Jan 2003In Home and Helpdesk Customer Technology Support Technician• Responsible for troubleshooting/repairing customers computer problems requiring an in-home visitation for high speed Internet connection, both in person and by phone• Managed hardware and software installation, troubleshooting, and security• Assisted and trained customers in use of web mail, network maintenance, and internet browsing

Toledo Technologies
Jan 2004 - Jan 2005Machine Technician• Responsible for running and repairing machines that assemble rocker arms (e.g., Bodine machines). • Delivered parts and scrap reporting for each machine.• Responsible for machine and work area quality control and safety.

Mobis North America
Feb 2006 - nowSenior General Affairs ManagerResponsible for department at two automotive plants with employees reporting to me.Responsibilities for department include, but are not limited to:• MRO purchasing for two automotive plants. Prepare, evaluate and negotiate bid packages for all MRO purchasing for two plants. Receive RFQ from departments, receive quotes from vendors and communicate finding with departments. Issue P.O. to vendor(s) and follow up on any issues.• Consistently look for ways to initiate cost reductions in MRO purchasing as well as all office management responsibilities • Project management for four plant launches• Access controls installation and management• CCTV installation, management and monitoring• Handle all property & liability insurance needs for two automotive plants• Office management for two automotive plants• Invoice payment processing and month end closings of expenses in SAP for two automotive plants• Create and maintain 20+ budgets for each plant• Travel arrangements for employees• Contract negotiations with vendors for various services such as copier/printer lease contract, janitorial, food vending, landscaping, snow removal, liability & property insurance, cell phones• Support all company cell phones, such as email setup, troubleshoot & repair all issues• Event planning• Lease car orders & payment deductions for Expatriates• Responsible for hiring and training employees reporting to me• Annual performance reviews for employees reporting to meTechnical Skills• SAP • Microsoft Operating Systems • MAC Operating Systems• Remedy • Home network and router support • Experience operating a forklift• Microsoft Office programs o Outlook o PowerPoint o Excel• Internet security and virus protection programs o McAfee o Symantec o Kaspersky o AVG • Manage, support and troubleshoot all cell phones o Android Operating System o Apple iOS Show less
Licenses & Certifications

Basics of Supply Chain Management
APICS The Association for Operations Management - Toledo Chapter #69Aug 2012
Integrated Systems Technology
National Center for Integrated Systems TechnologyMay 2005
The Science and Art of Negotiation
American Purchasing SocietyJul 2011
Fundamentals of Purchasing: The Building Blocks of World-Class Professionalism
Institute for Supply ManagementSept 2012
Purchasing Management
American Purchasing SocietyMay 2011
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