Sameh Abdo

Experience

• 

  RadioShack

  Jan 2003 - Dec 2005

  - Describe products specification to the customer.- Handling any problems to customer in the store.- Completing sales process.- Customer care. - Auditing shift reports.- Closed the shift. - Describe products specification to the customer.- Trying solving any problems to customer in the store.- Completing sales process.- Customer care. - Auditing shift reports.- Closed the day.

  • Sales Senior

    Mar 2004 - Dec 2005

  • Sales

    Jan 2003 - Feb 2004
• 

  Raya Holding

  Jan 2006 - Nov 2007

  Assistant manager

  - Responsible for selling all mobile phone and mobile accessories products.- Handling all problems and assure customer satisfaction.- Identify customer requirements and needs and suggest matching products and system.- Prepare and set sales plan, target and incentive schemes to sales team.- Auditing shift reports- Prepare daily and monthly sales reports to the top management.- Coordinate corporate sales to achieve the branch target during big companies and organizations.

• 

  Ring-A Subsidiary of Orascome Telecome Holding

  Dec 2007 - Dec 2009

  Store Manager

  - Responsible for selling all mobile phone and mobile accessories products.- Handling all problems and assure customer satisfaction.- Identify customer requirements and needs and suggest matching products and system.- Prepare and set sales plan, and incentive schemes to sales team.- Auditing shift reports.

• 

  Nokia/ Microsoft

  Jul 2010 - Oct 2013

  Training Manager

  - Responsible For communication and meeting with partners to set the training plan. - Responsible For the training of promoters on how to deal with customers and the consumer journey phases.- Responsible for track sales figures and discuss the reasons for the drop, if any, and suggest ways to activate it.- Responsible For training both of promoters about selling skills to be followed with customers.- Responsible For conducting classroom training and training events to deliver Nokia futures and solutions.- Responsible For conducting in-store training to deliver Nokia Futures and solutions- Responsible For market visits, back check and coaching.- Responsible For submit reporting to management. Show less

• 

  BlackBerry

  Nov 2013 - Dec 2015

  Training Manager

  - Responsible For communication and meeting with partners to set the training plans.- Responsible For the training of promoters on how to deal with customers and the consumer journey phases.- Responsible for track sales figures and discuss the reasons for the drop, if any and suggest ways to activate it.- Responsible For training both of promoters and IR’s/KDR’s sales staff about selling skills to be followed with customers.- Responsible For conducting classroom training to deliver BlackBerry futures and solutions. - Responsible For conducting training events.- Responsible For market visits, back check and coaching.- Responsible For submit reporting to management. Show less