Sherif Mohamed

Sherif Mohamed

Manager, Core Technology Infrastructure

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  • Timeline

  • About me

    Technology Executive | Digital Transformation & Cloud Leader | Cybersecurity & IT Strategy Architect | Leadership, Strategy & Operational Excellence | Innovation & Global IT Solutions | 17+ Years of Strategic Impact

  • Education

    • University of Stuttgart

      -
      Bachelor of Science (B.Sc.) Telecommunications Engineering and Information Technology
  • Experience

    • France Telecom EGT

      Jan 2008 - Jan 2015
      Manager, Core Technology Infrastructure

      As Manager of Core Technology Infrastructure, I was responsible for defining strategic direction, improving operational resilience, and enhancing IT infrastructure to align with business goals. My efforts led to a 20% revenue boost and a 30% reduction in project timelines through optimized workflows, efficient resource allocation, and a culture of continuous improvement. I focused on aligning infrastructure with France Telecom’s strategic objectives while driving cost optimization and ensuring high availability.Key Achievements:• • • • • • • • • • • • • • Strategic Team Realignment: Led restructuring efforts that improved team productivity by 20%, fostering a collaborative environment aligned with revenue objectives and accelerating delivery timelines.• Business Continuity & Resilience: Implemented disaster recovery and continuity protocols, achieving 100% data protection and reducing downtime by 40%, enhancing organizational resilience and reliability.• Operational Efficiency: Orchestrated cost management strategies, achieving a 30% reduction in operational expenses while maintaining service quality and optimizing resource allocation.• Process Improvement & DevOps Integration: Streamlined DevOps workflows, reducing deployment times by 30% and increasing release frequency by 25%, positioning the team for greater agility and responsiveness.• Vendor & Partnership Management: Negotiated strategic vendor contracts and improved procurement cycle times by 30%, achieving cost savings and ensuring alignment with the technology roadmap.• IT Governance & Compliance: Established and enforced IT governance policies, improving adherence by 20% and reducing compliance-related issues by 30%, ensuring alignment with industry standards.By fostering an inclusive, performance-driven culture, I enabled my team to deliver high-quality results that supported France Telecom’s mission of providing reliable, scalable, and secure technology solutions. Show less

    • PetroChina Canada

      Feb 2015 - Jul 2019
      Manager, Technology Infrastructure

      As Manager of Core Technology Infrastructure, I was responsible for defining strategic direction, improving operational resilience, and enhancing IT infrastructure to align with business goals. My efforts led to a 20% revenue boost and a 30% reduction in project timelines through optimized workflows, efficient resource allocation, and a culture of continuous improvement. I focused on aligning infrastructure with France Telecom’s strategic objectives while driving cost optimization and ensuring high availability.Key Achievements:• • • • • • • • • • • • • • Strategic Team Realignment: Led restructuring efforts that improved team productivity by 20%, fostering a collaborative environment that aligned with revenue objectives and accelerated delivery timelines.• Business Continuity & Resilience: Implemented disaster recovery and continuity protocols, achieving 100% data protection and reducing downtime by 40%, strengthening organizational resilience and reliability.• Operational Efficiency: Orchestrated cost management strategies, achieving a 30% reduction in operational expenses while maintaining service quality and optimizing resource allocation.• Process Improvement & DevOps Integration: Streamlined DevOps workflows, reducing deployment times by 30% and increasing release frequency by 25%, positioning the team for greater agility and responsiveness.• Vendor & Partnership Management: Negotiated strategic vendor contracts and improved procurement cycle times by 30%, achieving cost savings and ensuring that the technology roadmap aligned with long-term goals.• IT Governance & Compliance: Established and enforced IT governance policies that improved adherence by 20% and reduced compliance-related issues by 30%, ensuring alignment with industry standards.By fostering a performance-driven culture, I enabled my team to deliver high-quality results that supported France Telecom’s mission of providing reliable, scalable, and secure technology solutions. Show less

    • Amazon

      Aug 2019 - Jul 2022
      Manager, Technology Enablement

      At Amazon, I led strategic initiatives to enhance cloud infrastructure, optimize cybersecurity, and drive digital transformation. My approach centered on aligning Amazon’s rapid-growth technology goals with scalable, resilient systems and streamlined processes, resulting in a 30% performance boost across core infrastructure.Key Achievements:• • • • • • • • • • • • • • Cloud & Infrastructure Transformation: Spearheaded hybrid cloud architecture, integrating AWS and on-prem solutions to boost scalability by 25% and cut costs by 20%, ensuring flexibility to meet demand fluctuations.• Cybersecurity Leadership: Strengthened security protocols by 50% and reduced unauthorized access incidents by 30% through network microsegmentation, SOC/SIEM tools (Splunk, QRadar), and advanced endpoint protection.• Digital Transformation & Automation: Rolled out enterprise-wide automation, reducing manual workloads by 50%, elevating productivity by 35%, and cutting project timelines by 25%.• Cost Optimization: Standardized resource usage to reduce IT spending by 30%, saving Amazon $500K annually, and reinvested in innovation. Streamlined asset management, reducing hardware and software overhead.• Data Analytics & Business Intelligence: Enhanced decision-making with Tableau and Power BI, contributing a 40% boost in actionable insights, and improving operational efficiency by 20%.With a focus on digital transformation, proactive cybersecurity, and data-driven insights, I fostered Amazon’s reputation for technology innovation and operational excellence. Additionally, I cultivated a high-performance team of Subject Matter Experts (SMEs), consistently achieving 95% SLA adherence and a 90% stakeholder satisfaction rate. My efforts in leadership, strategic planning, and performance optimization contributed to seamless technology operations and Amazon’s broader business objectives. Show less

    • EHealth, Inc.

      Aug 2022 - now
      Senior Manager, Datacenter & Cloud Infrastructure

      Leading eHealth’s data center and cloud infrastructure transformation, I drive impactful digital change by advancing scalability, security, and cost-efficiency across a large-scale cloud and on-promises ecosystems. Through strategic cloud migration and optimization on Azure IaaS, PaaS, SaaS, I delivered a 30% reduction in capital expenditure and enhanced collaboration by 25% via Microsoft 365. Leading a migration of over 500 applications, I decreased infrastructure costs by 30% and improved system efficiency by 25%, through adopting Agile, DevOps, incorporating CI/CD, Kubernetes, and automation to reduce project timelines by 35%.Key Achievements:• • • • • • • • • • • • • • Digital Transformation: Led initiatives that enhance agility and foster a tech-forward culture. Integrated AI and IoT, reducing downtime by 25% and boosting resource utilization by 20%.• Cloud Adoption Stewardship: Spearheaded the migration of 500+ applications to the cloud, enhancing scalability and reducing costs by 30%.• Cybersecurity Strengthening: Elevated network security with VMware NSX microsegmentation, cutting unauthorized access incidents by 30%, and established a data governance framework that boosted data quality by 40%.• Operational Efficiency & Innovation: Integrated AI and IoT into cloud and data center systems, reducing downtime by 25% and increasing resource utilization by 20%.• Strategic Planning: Spearheaded long-term IT strategy development, boosting productivity by 30% and consistently meeting 95% of project timelines.I continuously align IT governance and digital transformation initiatives with business goals, focusing on robust cybersecurity, efficient cost management, and seamless cloud integration to drive operational excellence. Through effective vendor management, I reduced IT expenses by $1M, while budget optimization efforts led to a 20% decrease in operational costs. Show less

  • Licenses & Certifications

    • CCIP

      Cisco
    • CCNP

      Cisco
    • CCNA

      Cisco
  • Honors & Awards

    • Awarded to Sherif Mohamed
      Vendor Management Excellence Award Vendor Management Professionals Network Apr 2024 Honored for executing a strategic vendor management initiative that reduced procurement costs by 40% and strengthened innovation through optimized vendor relationships. By conducting thorough performance assessments and standardizing vendor selection criteria, I secured favorable terms focusing on reliability, quality, and innovation potential. Collaborative partnerships with key vendors facilitated the introduction of advanced technologies, improving operational capabilities by 30% and… Show more Honored for executing a strategic vendor management initiative that reduced procurement costs by 40% and strengthened innovation through optimized vendor relationships. By conducting thorough performance assessments and standardizing vendor selection criteria, I secured favorable terms focusing on reliability, quality, and innovation potential. Collaborative partnerships with key vendors facilitated the introduction of advanced technologies, improving operational capabilities by 30% and expediting service delivery timelines. This award reflects the successful balance achieved between cost savings and quality enhancements, which bolstered eHealth’s operational resilience and adaptability to evolving technological needs. Show less
    • Awarded to Sherif Mohamed
      Data Governance Excellence Award Data Governance Institute Oct 2023 Awarded for pioneering and executing a robust Data Governance Framework across eHealth, Inc., achieving significant improvements in data quality, integrity, and regulatory compliance. This initiative addressed organizational challenges in data management and compliance, creating a standardized approach that yielded a 40% increase in data accuracy and a 30% reduction in compliance-related incidents. By establishing data stewardship roles, I ensured accountability and ownership over data… Show more Awarded for pioneering and executing a robust Data Governance Framework across eHealth, Inc., achieving significant improvements in data quality, integrity, and regulatory compliance. This initiative addressed organizational challenges in data management and compliance, creating a standardized approach that yielded a 40% increase in data accuracy and a 30% reduction in compliance-related incidents. By establishing data stewardship roles, I ensured accountability and ownership over data assets, driving consistent data handling practices across departments. The framework also featured centralized data repositories with access controls and audit trails, preventing unauthorized access and fostering transparent data usage. Moreover, real-time data monitoring and regular data quality audits were implemented, allowing for prompt issue resolution and proactive data management.Aligned with GDPR and ISO 27001 standards, this award-winning framework has empowered the organization with accurate, actionable insights, elevating data-driven decision-making, and enhancing overall operational transparency. Show less
    • Awarded to Sherif Mohamed
      Advanced Analytics & BI Innovation Award Business Intelligence Association Sep 2023 Awarded for the successful development and deployment of an advanced data analytics and business intelligence platform using Tableau and Power BI at eHealth, transforming the decision-making landscape. This platform provided real-time data visualization and custom dashboards, leading to a 40% increase in data-driven decisions and a 20% productivity boost across departments. Additionally, I implemented ETL pipelines to enhance data integrity, automating data flows and ensuring reporting… Show more Awarded for the successful development and deployment of an advanced data analytics and business intelligence platform using Tableau and Power BI at eHealth, transforming the decision-making landscape. This platform provided real-time data visualization and custom dashboards, leading to a 40% increase in data-driven decisions and a 20% productivity boost across departments. Additionally, I implemented ETL pipelines to enhance data integrity, automating data flows and ensuring reporting accuracy. Predictive analytics models integrated into the BI platform improved operational forecasts and strategic planning, directly supporting revenue growth. This award underscores the impact of data-driven insights on organizational agility and highlights my contribution to fostering a data-centric culture. Show less
    • Awarded to Sherif Mohamed
      Cloud Transformation Leader Award Cloud Computing Association Aug 2023 Honored for leading a transformative, organization-wide cloud migration to Azure IaaS, enabling eHealth to transition over 500 applications from legacy systems to a cloud-based infrastructure. This project resulted in a 60% increase in system scalability, a 30% reduction in capital expenses, and a significant boost in operational flexibility. Utilizing advanced CI/CD pipelines, Kubernetes, and automation, I reduced project timelines by 35% and streamlined deployment processes, driving a 10%… Show more Honored for leading a transformative, organization-wide cloud migration to Azure IaaS, enabling eHealth to transition over 500 applications from legacy systems to a cloud-based infrastructure. This project resulted in a 60% increase in system scalability, a 30% reduction in capital expenses, and a significant boost in operational flexibility. Utilizing advanced CI/CD pipelines, Kubernetes, and automation, I reduced project timelines by 35% and streamlined deployment processes, driving a 10% increase in operational throughput. To ensure continuity, each migration phase included rigorous testing protocols, maintaining 100% data integrity. Additionally, the implementation of Microsoft 365 applications as a SaaS solution fostered a 25% improvement in collaboration and a 15% reduction in licensing costs. Recognized for its impact, this award reflects my commitment to cloud-first strategies that drive agility, resilience, and cost-efficiency, aligning with long-term organizational goals. Show less
    • Awarded to Sherif Mohamed
      Digital Transformation Award Digital Transformation Institute Jul 2022 Recognized for leading a major digital transformation at Amazon that improved operational reliability by 40% and user satisfaction by 20%. Through strategic workflow analysis, I identified inefficiencies and developed a roadmap to digitize core processes, introducing automation that cut processing times and minimized errors. Implementing cloud-based collaboration platforms enhanced remote work capabilities, and regular change management training ensured smooth adoption. The success of this… Show more Recognized for leading a major digital transformation at Amazon that improved operational reliability by 40% and user satisfaction by 20%. Through strategic workflow analysis, I identified inefficiencies and developed a roadmap to digitize core processes, introducing automation that cut processing times and minimized errors. Implementing cloud-based collaboration platforms enhanced remote work capabilities, and regular change management training ensured smooth adoption. The success of this project positioned the organization to leverage future technologies, fostering a sustainable culture of efficiency and adaptability. This award celebrates the transformational impact on business processes, reflecting my commitment to digital innovation. Show less
    • Awarded to Sherif Mohamed
      IT Service Delivery Excellence Award IT Service Management Association Jul 2022 Awarded for overhauling Amazon's IT service delivery model, which increased operational efficiency by 30%, reduced costs by 15%, and improved user satisfaction by 20%. By adopting ITIL best practices, I restructured service desk workflows and implemented automated ticketing and escalation systems, reducing MTTR by 25%. Clear SLAs and a comprehensive service catalog were introduced, setting user expectations and fostering transparency. Proactive monitoring tools were deployed to detect potential… Show more Awarded for overhauling Amazon's IT service delivery model, which increased operational efficiency by 30%, reduced costs by 15%, and improved user satisfaction by 20%. By adopting ITIL best practices, I restructured service desk workflows and implemented automated ticketing and escalation systems, reducing MTTR by 25%. Clear SLAs and a comprehensive service catalog were introduced, setting user expectations and fostering transparency. Proactive monitoring tools were deployed to detect potential issues, streamlining response times and enhancing service reliability. This award underscores the significance of a user-centric, efficient service model in driving satisfaction and operational success. Show less
    • Awarded to Sherif Mohamed
      Cybersecurity Framework Innovation Award National Cybersecurity Association Oct 2020 Recognized for designing a comprehensive cybersecurity framework that fortified Amazon's security posture, achieving a 50% reduction in data breach risks. This framework addressed vulnerabilities by deploying VMware NSX for network microsegmentation, implementing multi-layered security protocols, and establishing a Security Operations Center (SOC) for real-time monitoring and response. Compliance with GDPR, HIPAA, and NIST standards was achieved, with zero audit discrepancies and a 30%… Show more Recognized for designing a comprehensive cybersecurity framework that fortified Amazon's security posture, achieving a 50% reduction in data breach risks. This framework addressed vulnerabilities by deploying VMware NSX for network microsegmentation, implementing multi-layered security protocols, and establishing a Security Operations Center (SOC) for real-time monitoring and response. Compliance with GDPR, HIPAA, and NIST standards was achieved, with zero audit discrepancies and a 30% reduction in unauthorized access incidents. Endpoint security measures, advanced threat detection, and incident response protocols collectively enhanced system resilience by 45%. The cybersecurity framework was supported by employee training programs, fostering a security-conscious culture organization-wide. This award is a testament to the robust security infrastructure established, ensuring data protection, regulatory compliance, and proactive threat management. Show less
    • Awarded to Sherif Mohamed
      IT Cost Optimization Leadership Award Financial Management Association Jul 2019 Recognized for implementing an organization-wide IT cost optimization strategy that reduced operational expenses by 30% and saved over $1M annually. Conducting an in-depth analysis of CAPEX and OPEX expenditures, I identified cost inefficiencies and renegotiated vendor contracts. Cloud cost management solutions were introduced, optimizing resource allocation and preventing overprovisioning. Additionally, lifecycle management protocols were standardized, enhancing asset utilization and cutting… Show more Recognized for implementing an organization-wide IT cost optimization strategy that reduced operational expenses by 30% and saved over $1M annually. Conducting an in-depth analysis of CAPEX and OPEX expenditures, I identified cost inefficiencies and renegotiated vendor contracts. Cloud cost management solutions were introduced, optimizing resource allocation and preventing overprovisioning. Additionally, lifecycle management protocols were standardized, enhancing asset utilization and cutting unnecessary expenses. This award celebrates my dedication to fiscal responsibility and resource efficiency, underscoring the significant financial impact of strategic cost management. Show less
    • Awarded to Sherif Mohamed
      Mergers & Acquisitions Integration Award Corporate Integration Excellence Network Apr 2018 Recognized for seamlessly integrating IT systems during multiple acquisitions at PetroChina Canada, achieving a 25% boost in operational efficiency and generating $10M in annual cost savings. I standardized infrastructure, network protocols, and data governance, ensuring consistent performance across divisions. Additionally, cybersecurity protocols were harmonized, reducing security incidents by 40% and achieving full compliance. Collaborating with cross-functional teams, I addressed challenges… Show more Recognized for seamlessly integrating IT systems during multiple acquisitions at PetroChina Canada, achieving a 25% boost in operational efficiency and generating $10M in annual cost savings. I standardized infrastructure, network protocols, and data governance, ensuring consistent performance across divisions. Additionally, cybersecurity protocols were harmonized, reducing security incidents by 40% and achieving full compliance. Collaborating with cross-functional teams, I addressed challenges such as regulatory differences and legacy systems, delivering a cohesive technology ecosystem that supports future acquisitions. This award highlights the value of strategic integration in M&A and its impact on operational scalability and resilience. Show less
    • Awarded to Sherif Mohamed
      IoT & AI Implementation Award Technology Innovation Council Honored for integrating AI and IoT technologies for predictive maintenance within PetroChina Canada's data centers, enhancing operational efficiency by 30% and reducing unplanned downtime by 25%. By deploying machine learning algorithms to monitor equipment, potential issues were identified early, improving resource utilization by 20%. This eco-friendly approach optimized energy use, reduced waste, and extended asset lifecycles. The award acknowledges the transformative potential of IoT and AI… Show more Honored for integrating AI and IoT technologies for predictive maintenance within PetroChina Canada's data centers, enhancing operational efficiency by 30% and reducing unplanned downtime by 25%. By deploying machine learning algorithms to monitor equipment, potential issues were identified early, improving resource utilization by 20%. This eco-friendly approach optimized energy use, reduced waste, and extended asset lifecycles. The award acknowledges the transformative potential of IoT and AI in predictive maintenance, positioning the organization at the forefront of sustainable technology solutions. Show less
  • Volunteer Experience

    • Disaster Response IT Coordinator

      Issued by Canadian Red Cross on Mar 2020
      Canadian Red CrossAssociated with Sherif Mohamed
    • Pro Bono IT Governance Consultant

      Issued by World Wildlife Fund on Jul 2021
      World Wildlife FundAssociated with Sherif Mohamed
    • Cloud Infrastructure Volunteer

      Issued by UNICEF Canada on Apr 2021
      UNICEF CanadaAssociated with Sherif Mohamed
    • Digital Communications & Security Lead

      Issued by Scouts Canada on Sept 2017
      Scouts CanadaAssociated with Sherif Mohamed
    • Technology Infrastructure Advisor

      Issued by Habitat for Humanity Canada on Sept 2018
      Habitat for Humanity CanadaAssociated with Sherif Mohamed
    • Mentor & Workshop Lead

      Issued by Girls Who Code on Jan 2019
      Girls Who CodeAssociated with Sherif Mohamed
    • Digital Transformation Volunteer

      Issued by United Way on May 2017
      United WayAssociated with Sherif Mohamed
    • Pro Bono Technology Advisor

      Issued by Engineers Without Borders Canada on Feb 2019
      Engineers Without Borders CanadaAssociated with Sherif Mohamed
    • Volunteer IT Solutions Architect

      Issued by TechSoup Canada on Jun 2020
      TechSoup CanadaAssociated with Sherif Mohamed
    • Digital Analytics Volunteer

      Issued by Canadian Cancer Society on Jan 2018
      Canadian Cancer SocietyAssociated with Sherif Mohamed