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Rodolfo Romero

Rodolfo Romero

Service Technician II

Followers of Rodolfo Romero162 followers
location of Rodolfo RomeroPort Jefferson Station, New York, United States

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  • Timeline

  • About me

    🚀 Passionate Production Manager Transforming Ideas into Exceptional Results

  • Education

    • Universidad de Oriente (SV)

      1997 - 2001
      Associate's degree Computer Science

      Universidad De Oriente San Miguel, El SalvadorComputer Maintenance and Repair; I.T.C.A San Miguel El Salvador

    • Universidad de Oriente (SV)

      1997 - 2002
      Associate's degree Computer Engineering

  • Experience

    • NCR Corporation

      Jul 2002 - Jan 2006
      Service Technician II

      Provided “First Line Maintenance” on ATM’s .Non-technical fixes such as clearing paper jams, card jams, bill jams, etc. Perform supply replacement (e.g. paper rolls, ink cartridges, etc.)And replaced Parts diagnosed as problematic by level 2 technicians.

    • Diebold Incorporated

      Feb 2006 - Aug 2009
      Customer Service Engineer II

      Onsite troubleshooting and maintenance of Banking, Pharmaceutical and retail equipment. Performed both under time restraints and demanding customers a wide variety of standard tasks in the repair and maintenance of Automated Teller Machines Pill dispensers and packers Point of sales machines and Deposit Automation Equipment. Installation Software load and troubleshooting equipment.

    • Wincor Nixdorf

      Oct 2009 - Sept 2015
      Customer Service Engineer

    • HTx Services LLC

      Sept 2015 - Jul 2017
      Quality Assurance Analyst

    • Koehler Instrument Company. Inc.

      Jul 2017 - Jan 2024
      Service Engineer

    • Block Scientific, Inc.

      Jan 2024 - now
      Production Manager

  • Licenses & Certifications

    • ATM Basics

      Diebold
      May 2006