Alex Au Yong

Experience

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  ALEXAY

  Jan 2017 - now

  Consultant (Project and Product Management)

  Founder of a boutique consultancy focused on design and digital technology. Notable projects include —Cosmetics Innovation: Collaborating with Research (Data), Engineering, and Design teams to design, implement, and deploy Generative AI-powered chatbots and tools for a multi-national cosmetics company, using retrieval-augmented generation with Large Language Models (LLM).POND'S SAL (Skin Advisor Live): Delivered Natural Language Processing chatbots and branded mobile applications for global Unilever markets (Singapore, India, UAE, KSA). Represented the main vendor leading mobile application development (based in Argentina and Spain) and worked closely with the global brand marketing team in Singapore to lead the project and go-to-market strategy.Managed the project end-to-end: Coordinated an international team of technology vendors responsible for development, content creation and cloud deployment; collaborated with client infrastructure teams for system integration testing; conducted international workshops for User Acceptance Testing, including i18n testing for the right-to-left Arabic language.Contributor and founding team member at Ocean Protocol, as detailed below.Early contributor to the Keyless project—an Identity-as-a-Service (IDaaS) solution that combines distributed computation and zero-knowledge cryptography with biometric authentication methods. Established a PMO and advised on Agile practices for a distributed development team across Europe and North America to bring the alpha version product to desktop and mobile.Ongoing pro-bono web development, design and technical support for non-profit organisations, in the areas of: disadvantaged children and youths, and legal aid for victims of labour exploitation and human trafficking. Show less