Wayne Warren

Experience

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  United States Air Force

  Jun 1986 - May 1993

  Electronic and Computer Switching Specialist

  Sustains network infrastructure, cryptographic equipment, and deployable switching systems in a fixed and deployed environment. Sustains and operates systems through effective troubleshooting, repair, diagnostics and system performance analysis

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  Qualxserv

  Nov 2007 - May 2010

  Field Technician

  Traveled within a 200 mile radius of Chattanooga at Circuit City Stores as an in-store electronics maintenance technician.

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  Compucom

  Aug 2011 - Jan 2013

  Deskside Support Technician

  Local administrative support technician for Volkswagen Group of America. Dutiesinclude computer imaging, asset management, deployment, lease refreshes, and all sitesupport for over 1200 administrative personnel. Support also includes printer andAvaya phone system setup, maintenance and troubleshooting. Creation of RightAnswers documentation. Mobile Device Management support (iPad/iPhone).

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  Hoenigsberg & Duevel Corporation

  Feb 2013 - Jun 2016

  Deskside Support Technician

  Local administrative support technician for Volkswagen Group of America. Dutiesinclude computer imaging, asset management, deployment, lease refreshes, and all sitesupport for over 1200 administrative personnel. Support also includes printer andAvaya phone system setup, maintenance and troubleshooting. Creation of RightAnswers documentation. Mobile Device Management support (iPad/iPhone).

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  Compucom

  Jul 2016 - Aug 2021

  Deskside Support Technician

  In support for Cigna Healthcare.

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  Cigna Healthcare

  Aug 2021 - now

  Deskside Support Technician