Mackenzie Van Valkenburgh

Experience

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  Self-employed

  Jun 2016 - Mar 2018

  Private Tutor

  Instructed first through sixth grade students in mathematics, reading, writing, geography, and Spanish using self-designed lessons.

• 

  UCLA

  Feb 2022 - now

  Conduct interviews with research participants, including structuring interviews, initiating participant outreach, and maintaining contact with participants. Developed individualized interview questions for participants. Transcribed consultation videos for clarity and analysis. Categorize and organize research data. Increased quantity and quality of participant responses through collaboration with project lead to identify potential interviewees. Manage a team of over 100 students, ensuring operation values and practices are upheld. Collaborate with senior supervisors to find best practices for operational efficiency and workplace cohesiveness. Conduct interviews, hire attendants, and train new students. Provide customer service to medical center attendees, including directions, ticket information, and payment options, with respect for customers’ medical conditions and stressful situations. Assist multiple customers at once, employing time management and task delegation to ensure vehicles are returned in a timely manner. Catalog vehicle data, including spreadsheet organization.

  • Research Assistant

    Jun 2021 - now

  • Student Supervisor–Valet Attendant

    Nov 2022 - Oct 2023

  • Valet Attendant

    Feb 2022 - Nov 2022
• 

  Target

  Jun 2022 - Aug 2022

  Customer Service Representative

  Offered flexibility and readiness to learn as team member for the summer. As a style team member, assisted customers with product questions and maintained the appearance of the floor, including organizing and rearranging displays. Provided register services, backstocked items, pulled product from the floor, and unloaded shipments.

• 

  Bock's Fruit

  Aug 2023 - Sept 2023

  Customer Service Representative

  Provided customers with product advice and assistance with product transport. Organized and kept stock of the farm's fruit stand. Handled financial transactions at the fruit stand.

• 

  SAGE (Sustainable AGE) at UCLA

  Oct 2023 - now

  Environmental Consultant