Katherine Su

Experience

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  科見美語 Kojen

  Jul 2012 - Aug 2016

  English Teacher
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  VINADEIS

  Jun 2016 - Dec 2017

  Office & Venue Manager

  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.• Compared vendor prices and negotiated for optimal savings.• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting

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  INVIVO WINE

  Jan 2018 - Feb 2019

  Taiwan Manager

  • Generated new revenue stream through airline partnerships (China Airlines, EVA Air)• Steering of efforts in establishing local subsidiary, as well as, led all legal and financial activities• Organized exhibitions to drive brand awareness and generate new customer sales opportunities • Led market research to help headquarters better understand the consumer landscape in the South East Asia market• Negotiated brand and product exclusivity with key accounts to drive sales revenue• Development and implementation of volume and distribution plans for all key brands to identify competitive trends and drive growth opportunities• Integral role in helping to increase sales for key importer clients by generating and instituting business plans, marketing strategies, and calendar promotions• Oversaw more than $1M of annual sales revenue• Negotiated with new and existing sales accounts in China, Taiwan and South East Asia markets• Communicated and managed suppliers in Europe, South Africa and America• Actively listened to customers, handled concerns quickly and escalated major issues to supplier.• Proved successful working within tight deadlines and fast-paced atmosphere. Show less

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  Vintage Cellars Australia

  Jul 2020 - Jan 2022

  • Delivered business objectives, worked towards KPI, drive sales and growth• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.• Devised processes to boost long-term business success and increase profit levels.• Managed inventory control, cash control and store opening and closing procedures.• Approved regular payroll submissions for employees. Show less • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.• Maintained positive customer relationships by responding quickly to customer service inquiries.• Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.• Rotated merchandise and displays to feature new products and promotions.• Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume. • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Show less

  • Store Manager

    Dec 2020 - Jan 2022

  • Assistant Store Manager

    Jul 2020 - Dec 2020
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  Treasury Wine Estates

  May 2022 - now

  VIP Executive

  • Successfully expanded operations to Western Australia (WA) and Queensland (QLD), acquiring over 100 new clients. • Capacity to recognize and pursue new business prospects. • Secured and developed corporate partnerships with prestigious entities such as Westpac, Embassy of China, China Merchant Bank, and Morgan Stanley, overseeing negotiation and execution processes. • Orchestrated master classes, handling everything from venue sourcing and food and wine selection to delivering wine education. • Held responsibility for managing the social media page of BGS, overseeing content creation and copywriting activities. • Consistently demonstrated the ability to meet and exceed Key Performance Indicators (KPIs) and sales targets. Show less