Riddhi Arora

Riddhi arora

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location of Riddhi AroraCork Metropolitan Area
Followers of Riddhi Arora613 followers
  • Timeline

  • About me

    Senior Business Development Analyst

  • Education

    • Maharaja surajmal institute

      2015 - 2018
      Bachelor of computer applications - bca information technology
    • University college cork

      2018 - 2019
      Master's degree business infromation and analytical systems
    • Irish management institute

      2019 - 2020
      Professional diploma in marketing and digital strategy
  • Experience

    • Amazon

      Jun 2018 - Aug 2018
      Customer service specialist

      • Prepares for customer inquiries by studying products, services, and customer service processes.• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.• Records customer inquiries by documenting inquiry and response in customers' accounts.• Improves quality service by recommending improved processes; identifying new product and service applications.• Updates job knowledge by participating in educational opportunities.• Accomplishes customer service and organization mission by completing related results as needed. Show less

    • Catalyst

      Jul 2019 - now
      • Senior Business Development Analyst

        May 2023 - now
      • Technical Marketing Analyst

        Jul 2019 - now
    • University college cork

      Jan 2020 - Mar 2020
      Tutor
    • University college cork

      Feb 2021 - Mar 2021
      Tutor
  • Licenses & Certifications

    • Safe pass

      Solas (an tseirbhís oideachais leanúnaigh agus scileanna)
      Aug 2019