Experience

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  Accenture in india

  Jul 2013 - now

  Warranty analyst

  ACCENTURE SERVICES PVT LTDWARRANTY ANALYSTJAN 2013-Till Date • Scrubbing global warranty supplier claims. • Issue\dispute escalation and resolution handling for suppliers.• Preparing supply council reports and first pass yield report.• Handling the supplier issues.• Bi-Weekly call with SME to discuss the supplier’s performance and submitting report.• Answering the queries from the SME for the low recovery on particular supplier. Preparing the supplier packages.• Keeping the track of weekly recovery number.• Creating the rules for suppliers against part numbers and submitting in rule engine (MS-ACCESS TOOL). HYUDAI MOTORS DEALERSHIP DEC 2011 – JAN 2013 TECHNICIAN & WARRANTY CORDINATORAs a Technician • Fault diagnosis & reworking of repairs• Maintenance of Passenger Cars• Quality check of Car after service or repairs• Working on the automotive mechanical and electrical system• Generating the daily quality check reportsAs a Warranty Coordinator• Submitting claims with complete details (Cause, Correction, and Complain) in SAP and collecting the parts.• Getting approval for warranty repair. Show less

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  Accenture

  Jun 2018 - now

  Senior data analyst

  Designed, developed & handled NLP based prediction model in R.Improved accuracy for NLP based fault prediction model using data trimming, increasing size of train data set.Modification/Performing simulation for the new changes in the model.Designed data mining models in R for binning/bucketizing/clustering.Build the database from scratch for critical downstream processes by building the complex SQL ETL.Owned the data quality end to end which includes data ingestion, data processing & data uploading.Handling the Adhoc requirement from client related to data quality or model Show less