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Neeley Woods

Neeley Woods

Technical Support Analyst 1

Followers of Neeley Woods236 followers
location of Neeley WoodsKansas City Metropolitan Area

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  • Timeline

  • About me

    Sr. IT Asset Analyst | Project Support Analyst | Software Asset Manager | Hardware Asset Manager | Mobile Asset Manager | Apple Device Manager at North Kansas City Hospital

  • Education

    • Longview Community College

      2008 - 2009

    • Central Methodist University

      2006 - 2007
      Broadcast Journalism

    • Excelsior Springs High School

      2003 - 2006

    • Excelsior Springs Career Center

      2004 - 2006

      Activities and Societies: Building Trades

    • Northwest Missouri State University

      2008 - 2010
      Bachelor’s Degree Radio and Television Broadcasting Technology/Technician

  • Experience

    • ScriptPro

      Aug 2012 - Sept 2015
      Technical Support Analyst 1

      Provide remote customer service via phone and/or computer.Remote into PC's in robots worldwide.Uses applications such as Siebel, Oracle, PCAnywhere, and Microsoft Office.Worked in multiple Microsoft interfaces ranging from Windows NT to Windows 7.

    • North Kansas City Hospital

      Sept 2015 - Oct 2016
      Information Technology Specialist

      IT Operations

    • Kenton Brothers Systems for Security

      Oct 2016 - Dec 2019

      • IP Specialist

        Oct 2016 - Dec 2019

      • Lead Installation Technician

        Oct 2016 - Dec 2019

    • North Kansas City Hospital

      Dec 2019 - now

      Support projects and hardware needs in the healthcare setting. Order and configure IT equipment for the hospital, including but not limited too iPads, laptops, desktops, ect ....

      • Sr. IT Asset Analyst

        Oct 2023 - now

      • Project Support Analyst | IT Asset Analyst (Manager) | Apple Device Manager

        Dec 2019 - Oct 2023

  • Licenses & Certifications

    • IAITAM CAMP (Certified Asset Management Professional) Certification

      IAITAM
      Nov 2022

    • CAMSE Certificate

      IAITAM
      Sept 2024
      View certificate certificate

    • IAITAM CMAM (Certified Mobile Asset Manager) Certification

      IAITAM
      Mar 2022

    • IAITAM CITAD (Certified IT Asset Disposition) Certification

      IAITAM
      Sept 2023

    • IAITAM CHAMP (Certified Hardware Asset Manager Professional) Certification

      IAITAM
      Jun 2022

    • IAITAM CSAM (Certified Software Asset Manager) Certification

      IAITAM
      Jul 2022