Aparna Dwivedi

Experience

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  IDEA Foundation

  Jan 2015 - Jan 2017

  Salesforce Business Analyst
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  Cogni

  Mar 2017 - Mar 2018

  Business Process Administrator : Salesforce
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  Expobiz IT Solutions

  Jun 2018 - Nov 2018

  Salesforce Business Analyst
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  Genesys

  Dec 2018 - Nov 2021

  Salesforce Developer
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  Technical University of Liberec

  Sept 2021 - Jan 2024

  MBA Student - Management in Business Processes
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  GoodData

  Feb 2022 - Jan 2023

  Salesforce Administrator
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  Bobcat EMEA

  Jun 2023 - Jan 2025

  Digital Solution BA |Product Owner - Salesforce

  Led end-to-end product lifecycle: Defined features, crafted product vision, and ensured successful delivery from planning to release. User-Centric Approach: Collected requirements, conducted competitive research, and synthesized product plans to address user needs effectively. Data-Driven Decision Making: Validated and improved products through measurement, experimentation, and iterative enhancements. Customer Engagement: Engaged with customers and internal preview users, prioritized feedback, and iteratively improved features. Leadership Presentations: Regularly presented product plans, strategy, demos, and competitive reviews to executive leadershipRequirement Gathering: Collaborated with stakeholders to understand business goals and translate them into actionable requirements. Process Optimization: Analyzed existing workflows, identified pain points, and recommended process improvements. Data Analysis: Leveraged data analytics tools to extract insights, identify trends, and inform strategic decisions. Effective Communication: Presented findings and recommendations to cross-functional teams and senior management. Change Agility: Thrived in ambiguous and rapidly changing environments, adapting quickly to new challenges.Collaborative Approach: Led cross-functional teams, influencing product designs without direct authority. Bias for Action: Self-starter with a can-do attitude, willing to wear multiple hats to drive results End-to-End Ownership: Successfully managed products from inception to launch, ensuring alignment with vision. User-Centered Design: Passionate about creating exceptional user experiences through thoughtful design. Metrics-Driven Decision Making: Defined success metrics and tracked progress throughout the product journey. Show less