Experience

• 

  Citizens bank

  Nov 2004 - Apr 2011

  Sales and service representative

  Built strong relationships with customers to understand their banking needs and provide appropriate product recommendations to help attain their financial goals. Provided exemplary customer service to answer customer questions and resolve service issues.

• 

  Citizens bank

  Oct 2011 - Jul 2014

  Assistant vice president, business banking

  Built and maintained loyal customer relationships for businesses with revenue up to $5 million. Prospected new small business clients in assigned territory by utilizing sales profiling processes to identify needs and make appropriate product recommendations to help optimize cash flow, provide financing, and streamline everyday banking needs.

• 

  Bank of america

  Aug 2014 - Feb 2016

  Vice president, small business banker

  Successfully provided comprehensive financial solutions to small businesses with revenue up to $5 million through the acquisition of new, priority business relationships. Deepened and retained existing client relationships in an effort to grow the profitability of the small business customer base, while developing and driving results from key business partner relationships.

• 

  Citizens bank

  Feb 2016 - Jul 2022

  Build and execute an enterprise strategy that supports colleagues exploring career growth opportunities by creating an experience that makes them feel valued, respected and supported. Created, executed and effectively managed the new colleague onboarding program for the Enterprise and all leaders and executives hired into the bank. Strategic collaboration with Human Resources, Technology and leaders across the different lines of business, allowed for successful implementation and ongoing management/continuous improvement of a differentiated colleague onboarding experience.

  • Senior Talent Mobility Advisor

    Aug 2020 - Jul 2022

  • Strategic Onboarding Leader

    Feb 2016 - Aug 2020
• 

  Brighton securities

  Jul 2022 - now

  Leads the strategy and execution of all People & Culture initiatives to support firm growth including recruitment & onboarding, employee experience, employee relations, compensation, talent development and internal communications. Dedicated efforts to creating and executing a growth strategy to drive talent acquisition through active recruitment and increased employer brand awareness. Internal focus on employee engagement, retention, and career growth & development.

  • Chief People Officer

    May 2023 - now

  • Chief Growth Officer

    Jul 2022 - May 2023