Experience

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  Bank of america

  Jun 1995 - Nov 2004

  • Senior Vice President -Consumer Market Executive

    Apr 2000 - Nov 2004

  • Regional Operations Manager

    May 1999 - Apr 2000

  • Branch Manager

    Jun 1995 - May 1999
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  Mercantile potomac bank

  Apr 2005 - Apr 2006

  Sales manager/consultant

  Responsible for deposit and loan growth in the Washington DC market and hired to establish a new retail branch in Washington D.C. Developed a mystery shop program, provided feedback that was used to develop new sales and service standards to be used franchise wide. One of these, is a customer profiling tool to increase cross sales that has increased investment dollars by 15% and cross sales by 20%. Advised executive leadership on sales models to sustain retail branch sales.

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  Industrial bank

  Apr 2006 - Mar 2010

  Director of retail banking

  Improved profitability and adding a branch location by the end of my tenure. Advised board of directors on strategic plans and initiatives to build and sustain growth in deposits and loans. Responsible for the day to day sales, service and operational functions of the retail banking department and Industrial Bank banking centers, consumer loan, small business loan and residential mortgage departments. Manages the selection and training of staff, implementation of marketing programs to attract deposits and loans, branch operations and services to customers, and security and fraud-prevention programs. Responsible for compliance with federal and local bank regulations and with Industrial Bank policies and procedures. Also, must comply with meeting compliance and audit requirements. Other duties include managing profit and loss statement for all banking center and loan departments with an annual salary budget of $4 million, growth of deposit and loan portfolios. Show less

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  Capital one bank

  Apr 2010 - Mar 2014

  District manager

  Recruited to turn around results in an under-performing market. Responsible for management and execution of sales and service strategies to increase deposit and loan market share for 16 branches in Prince George County, Anne Arundel County, MD Eastern Shore and Delaware. Responsible for a $10 million salary budget, $20MM community fund budget, P&L for the district, and $3 million annual facility budget to achieve sales goals. Increased loan growth by $9 million in 3 months as well as sales and service efficiency by 40% by instilling management discipline and routines within branch managers. Provide executive leadership and developed operational loss procedures to improve the management and oversight of teller differences, fraud losses and other operational losses. Improved ranking in results from 16/16 districts to # 3 within 6 months. Show less

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  The training source

  Jan 2013 - Jan 2013

  • Job Developer

    Jan 2013 - Jan 2013

  • Job Developer

    Jan 2013 - Jan 2013
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  Suntrust bank

  Mar 2014 - Mar 2017

  Area manager
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  Christian consulting

  Sept 2016 - now

  Owner

  Christian Consulting LLC helps businesses and organizations grow and achieve financial goals by providing services so you can achieve your goals and have peace of mind. With 20+ years in banking, management and strategic planning experience, Christian Consulting can take you to the next level in achieving your dreams and goals. I provide the followingCORE SERVICES• Leadership Development • Improving Organizational Efficiency • Building and Managing Multi-Million Dollar Budgets• Workshop facilitation • Strategic Planning• Budgeting & Cash Flow Optimization• Preparation for project financing• Capital Campaigns• Administrative and Management SupportAnd more, all geared to your needs. Show less

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  Greater mount nebo ame church

  Jul 2017 - now

  Executive minister
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  Legalshield

  Jul 2020 - now

  Legal shield solutions provider