Experience

• 

  Jaypee vidya mandir

  Jul 2004 - Jun 2005

  Pgt (chemistry)
• 

  South east asian college, bangalore

  Jul 2006 - Apr 2007

  Lecturer in chemistry
• 

  Christ junior college

  May 2007 - Jun 2012

  Lecturer in chemistry

  Responsibilities: Was taking classes for 11th and 12th standard Conducted Laboratory Sessions Additional Tasks: Was leading a team of 16 lecturers, responsible for conducting remedial classes  Responsible for conducting classes for excellent students and helped them to prepare for their medical and engineering entrance examinations Member of counselling committee: Counselling parents during admission

• 

  Amazon

  Aug 2014 - now

  Responsibilities:• Managing prioritization and allocation of work for 7 teams (100+ associates) across all 3 locations (Bangalore, Japan and Slovakia).• Connecting with stakeholders to discuss about the status of the work and updates related the program goal.• Training the Trainers and Mentors for process training and for preparation of Weekly and Monthly Business Reports (WBR & MBR).• To conduct Calibration Session across multiple locations and discuss the edge cases.• Leading, managing & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets• Analyzing data and highlighting gaps, recommending solutions, driving inter-function and decisions Show less Responsibilities:• To check the quality of German Catalog on specified tools (Correction UI, Sentinel Tool, and Query Clean up Tool etc.)• To verify the work of other auditors. • To prepare the metrics documents, Weekly and Monthly Business Reports (WBR & MBR), Weekly Productivity Tracker etc.• To connect with stakeholders to discuss about process updates• To mentor the team (30+ associates) for the weekly presentation on various product lines as well as to conduct the calibration session to bridge the knowledge gap and keep the entire team on the same page.• To mentor various teams for improving their presentation skills, report preparation etc. Show less

  • Program Manager II

    Apr 2023 - now

  • Program Manager I

    Oct 2021 - Mar 2023

  • Catalog Quality Specialist (Process Lead)

    Oct 2019 - Sept 2021

  • Sr. Catalog Quality Associate (German)

    Oct 2015 - Sept 2019

  • Catalog Quality Associate (German)

    Aug 2014 - Sept 2015