Experience

• 

  Ministry of manpower

  Jan 2009 - May 2009

  Contact centre officer
• 

  Singapore prison services

  May 2012 - Jul 2012

  Intern

  • Actively involved as a team member in the Service Development and Innovation (SD&I) branch in planning and preparing for the Singapore Quality Award - Special Commendation (SQA-SC) application

• 

  Home team behavioural sciences centre

  Dec 2012 - Jan 2013

  Intern

  • Effectively conducted a holistic literature review of psychological programs in fire departments across the world as a needs assessment for the development of psychological services for Singapore Civil Defence Force

• 

  Singapore police force

  Jan 2014 - Dec 2022

  • Led a team of 4 specialized Investigation Officers in solving complex commercial crimes involving cheating, fraud and related anti-money laundering offences• Collaborate closely with other Ministries, Interpol, Financial Institutions and other stakeholders • Led a team of 8 specialised Investigation Officers to combat the prevalent scam cases• Work with financial institutions and e-commerce platforms • Led and motivated a team of 7 Investigation Officers in a fast-paced high pressured environment• Applied sound knowledge of the law and investigative doctrines while dealing with a myriad of statutes• Led a team to conceptualise a Standing Order to streamline a work process which was later approved and successfully implemented force-wide• Trained the team to also utilise OSINT to increase case solvency • Led a team of 80 SPF and officers from other agencies in incident management and operations while providing protective security. • Worked closely with Government Agencies and the Attorney-General’s Chambers leading to successful prosecutions• Appointed as the Lead Investigation Officer for several high-profile cases • Residential Senior Officer trainee program

  • Officer-in-Charge, Commercial Crime Squad

    Feb 2022 - Dec 2022

  • Officer-in-Charge, Anti-Scam Taskforce

    Mar 2021 - Jan 2022

  • Officer-in-Charge, General Investigation Squad

    Oct 2018 - Feb 2021

  • Team Leader

    Oct 2016 - Sept 2018

  • Senior Investigation Officer

    Oct 2014 - Sept 2016

  • Senior Officer Cadet

    Jan 2014 - Sept 2014
• 

  Seagate technology

  Dec 2022 - now

  Regional in-charge, global investigations

  Led the development of an on-prem app that leverages on AI to detect manipulations of images. Enhanced the fraud-fighting capabilities of the team. As an integral part of Seagate’s Global Trust and Security, I work collaboratively with every function across Seagate's 57 sites to protect Seagate and support Seagate's strategies and objectives.• Lead and grow a world-class investigations team including managing employees, contractors and vendors in the APAC region• Advise global business leadership on APAC ethics cases• Provide due diligence with ethics investigations including assisting with information security • Develop and implement programs that protect people and assets from theft, fraud, intrusions or other threats to Seagate• Provide investigative leadership based on risk assessments and other intelligence• Maintain relationships with local, state/provincial and federal law enforcement, intelligence and other related government agencies Show less