Gessiane Vasconcelos

Gessiane vasconcelos

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location of Gessiane VasconcelosSão Paulo, Brazil
Followers of Gessiane Vasconcelos2000 followers
  • Timeline

  • About me

    Fraud Prevention Analyst | KYC | Fraud Investigation | Transactional Monitoring

  • Education

    • Lec - legal, ethics & compliance

      2023 - 2023
      Investigações internas corporativas

      Investigative process based on international practices and the Brazilian Anti-Corruption Law (12.846/13).

    • Trevisan escola de negócios

      2024 -
      Postgraduate degree mba in compliance and fraud investigation
    • Senac university center

      2019 - 2021
      Postgraduate degree customer relationship management 10
  • Experience

    • Dotz

      Oct 2013 - Jul 2018

      - Monitoring performance indicators and identifying improvement opportunities.- Preparing reports and presentations on results.- Conducting performance evaluations and employee development. - Managing customer service through email and social media.- Preparing case dossiers for the Legal department.- Monitoring transactions and analyzing documents for account approvals.

      • Customer Relationship Supervisor

        Oct 2017 - Jul 2018
      • Customer Relationship Analyst

        Oct 2015 - Oct 2017
      • Customer Service Assistant

        Oct 2013 - Oct 2015
    • Iugu

      Apr 2021 - now

      - Otimização e aprimoramento de processos;- Condução de investigações em casos de alto risco;- Suporte estratégico a analistas e gestores;- Estruturação da área de investigação e monitoramento contínuo de indicadores de desempenho. - Analyzing compromised accounts and monitoring financial transactions.- Creating reports and case studies to identify fraud prevention opportunities.- Collaborating with Compliance and Legal departments on cases involving money laundering and other crimes. - Conducting document authenticity analysis for account approval.- Monitoring withdrawal requests.

      • Analista de Prevenção à Fraude Sênior

        Oct 2024 - now
      • Fraud Prevention Analyst

        Dec 2022 - Oct 2024
      • Jr. Fraud Prevention Analyst

        Dec 2021 - Dec 2022
      • Customer Relationship Assistant

        Apr 2021 - Dec 2021
  • Licenses & Certifications

    • Certificação profissional em investigações internas corporativas - cpiic

      Lec - legal, ethics & compliance
      Apr 2024
      View certificate certificate
    • Inteligência artificial: eleve sua produtividade e acelere sua carreira

      Escola conquer
      May 2024
      View certificate certificate
    • Lgpd foundation

      Itcerts inc.
      Aug 2019
      View certificate certificate
  • Volunteer Experience

    • Doadora de sangue A+

      Issued by Banco de Sangue de São Paulo
      Banco de Sangue de São PauloAssociated with Gessiane Vasconcelos