Mohammed Kassim

Experience

• 

  Infoplus MDM

  Jan 2020 - Apr 2021

  Trainee-Material engineer
• 

  Content Group Technology

  Oct 2021 - Nov 2021

  Product Development Intern

  studied about Amazon FBA services

• 

  WyzMindz Solutions Pvt. Ltd.

  Dec 2021 - May 2022

  Business Analyst

  gathering and follow up of requirements from clients, Data upload/Allocation/Respond to customer issues, Provide data reports to clients, validation of data and reports, onboarding of customers and giving them training of our software.

• 

  Wipro Limited

  May 2022 - now

  Master Data Analyst

  • Proficiently managed incidents and tickets within Salesforce, SAP, and Remedy Force sites, ensuring efficient tracking and resolution.• Led the process of updating incident notes and approvals, effectively progressing incidents to the next stage for resolution.• Conducted thorough verification of bank details through callback processes on the SAP site, contributing to enhanced data accuracy.• Demonstrated expertise in utilizing SAP for vendor verification, streamlining workflows and maintaining data integrity.• Contributed to the completion of the PCP form, playing a pivotal role in the master data management process.• Collaborated closely with the verification team to support master data management tasks, ensuring data quality and consistency.• Conducted training sessions for team members, fostering a culture of continuous learning and sharing of best practices.• Actively participated in team discussions to identify process improvement opportunities, implementing strategies that increased efficiency and accuracy. Show less