Naif Alanize

Experience

• 

  Institute of Public Administration

  Jun 2004 - Aug 2005

  IT Programmer

  - Create solution for IPAstudent as a forum to support sharing knowledge.- Participate in JDeverloper to enhancemnet IPAweb solutions.- Develop oracle solution for internal IPA environment, HR, Procuremnt.

• 

  Stc

  Sept 2005 - now

  • Monitored and reported on KPIs to business unit and executives, providing insightful commentary to explain gaps.• Developed integrated learning modules relevant to business problems, enhancing training effectiveness.• Managed performance analysis and reporting, highlighting issues and recommending strategic actions. • Managed the KPI and business metrics library, ensuring timely population and availability to senior management in an automated way.• Conducted monthly performance meetings, identifying gaps and necessary interventions for improved performance.• Owned VP/GM scorecards and corporate/sector balanced scorecards, automating collection and representation for top to bottom cascading of targets. • Developed and established a computerized database to maintain critical corporate reports and information, ensuring effective updating and retrieval.• Prepared quality data reports for Management to aid decision-making.• Generated regular corporate statistics reports, contributing to informed decision-making processes. • Reviewed and validated annual targets for performance reports & Key performance indicators.• Managed and presented weekly performance reports to top management for decision-making.• Prepared monthly BoD report, Scorecard reports, and CITC reports for Saudi Telecom Company in Riyadh. - Hold overall responsibility for managing IT SLA compliance, service delivery quality, escalation.- Manage business requirement gathering and business-case development requests for new IT initiatives (i.e., New Solution Implementation professional service) .- Represent on the IT buyer’s committee .- Review and validate monthly IT service consumption and SLA compliance for all IT services.

  • Commerical Performance Reporting Director

    Apr 2023 - now

  • B2C Performance Reporting Section Manager

    Mar 2018 - Apr 2023

  • Corporate Planning & Performance Manager, Reporting Business

    Feb 2015 - Mar 2018

  • Corporate Reporting Director

    Mar 2012 - Feb 2015

  • Performance Section Manager

    Mar 2010 - Feb 2012

  • IT Support Section Manager

    Sept 2005 - Feb 2010