Christian Rock

Experience

• 

  Rock Repairs

  Mar 2017 - Jan 2020

  Self Employed

  Self motivated desire to introduce myself into the consumer electronic industryOwner and sole operator of businessRepaired devices such as phones, tablets, computers, and many others.Acquired 4 local business relationships for sole responsibility of repairs.

• 

  Bear Tech Solutions

  Aug 2019 - Jun 2020

  Operations Manager

  Small local independent repair shop serving a small local communityProvided a range of technical support for small to medium locally owned businesses.Responsible for driving sales and acquiring new customers in local neighborhood by running targeted ads using social media such as Facebook and Instagram as well as cold calling and marketing runs.In charge of acquiring monthly managed service business accounts leading in 3 total businesses signed.Manage website and responded to all online customer inquiries.Developed repair procedures that the business adopted into everyday use. Show less

• 

  Asurion

  Oct 2020 - May 2022

  Store Leader

  Responsible for all store performanceManage day to day operations in storeFocus on business growthWeekly marketing runsFull Samsung and Google Certified TechnicianAssure back of house and full of house operations are running at maximum potentialInstruct and lead new technicians in Samsung and Google certificationsInventory management Analyze metrics and model trends that will hold the store accountable and allow for more growth opportunities

• 

  Rudick Innovation & Technology

  Jan 2023 - now

  • Technical Specialist

    Feb 2024 - now

  • Field Technician

    Jan 2023 - Feb 2024