Ramesh Undeti

Experience

• 

  Rolta India Limited

  Mar 2008 - Nov 2010

  Senior Software Devloper

  Involved in design and development of iPerspective product.iPerspective™, is a software toolkit incorporating Rolta's exceptional IPR (patent filed in US) automates the creation and management of web services across database object and SAP function modules. Developed as a part of Rolta's SOA solutions, this software enables fast demonstration of new services capabilities, empowering the essential IT to business communications needed to drive business value from SOA investments. As IT and business stakeholders build service-oriented environments, iPerspective technology quickly adapts existing systems for business users and applications to access standard service interfaces, including Simple Object Access Protocol (SOAP) and Representational State Transfer (REST). This Product is developed to connect and join multiple databases in a web server and allows user to access these databases over the web using web services.• Run Query Module - Involved in Development of Web Service having operations to get the data from different databases independently.• Involved in development and integration of Query Builder with using DOJO toolkit.• Developed SMTP JDBC Driver for connecting mail server from iPerspective and treating it as database able create web-service across it.• Web Service Module – Exposed database objects as a Web Service with using Apache-Velocity, ANT in Jboss 5.1 and OC4J server (dynamically code generation).• UI Designing and connecting different vendor database dynamically and all databases objects are visible in tree • Implemented and integrated federated query functionality in iPerspective (for joining multiple databases).• Created iPerspective set-up with using Install-Anywhere, involved in writing custom Java code for installer. • Written ant script for inserting data in to Oracle database from Install-Anywhere.• Designed and Developed Oracle Spatial support in this product for generating web services. Show less

• 

  NTT DATA North America

  Nov 2010 - Apr 2011

  Lead Engineer at Vertex Software Pvt. Ltd.

  Implemented Terasoluna frame work in build of Eclipse IDE tool for NTT Data. Provided the technical guidance to the team.Delivered the Terasoluna IDE to NTT Data.

• 

  OSI Technologies

  Apr 2011 - Oct 2016

  Worked as, Production Support Development Manager for Leading E-commerce website(www.macys.com) in the USA. Responsible for driving and overseeing, all aspects of application support for the Production system. Providing support as primary escalation point of contact, for critical production outages and process failures impacting internal and external users. Providing day-to-day management and direction in all aspects of application support operations including:• Providing technical leadership to a multi-site team accountable for 24/7 support of our website and design & development.• Addressing application and system performance issues with rapid response.• Monitoring the production system and services with tools like (Splunk and DynaTrace).• Subject Matter Expert in “E-commerce Catalog”, “Product design & development” and “Checkout and Promotions”. • Designing and Developing tools to improve operational support capabilities with automation of manual efforts.• Communicating regularly with Senior management on critical production issues, providing them with quick mitigations or escalating issues as needed. • Reviewing and prioritizing issues to be fixed, and released into production systems on weekly basis.• Actively participating in the development and management of action plans for escalated, customer and critical priority issues.• Motivating and providing the directions to the team to create knowledge base solutions and documentation for key technical support topics.• Owning the post production defects and change requests and ensuring the priority is assigned to resolve issues. • Projecting the trend metrics to assess and improve Production support, utilizing continual service improvement methodologies to Senior Management. • Partnering with other support teams in Organization to continuously improve Stability of production systems on 24/7. Show less

  • Software Architect

    May 2016 - Oct 2016

  • Associate Architect

    Jun 2015 - May 2016

  • Technical Lead

    Jun 2013 - Jun 2015

  • Principal Software Engineer

    Jun 2012 - Jun 2013

  • Senior Software Engineer

    Apr 2011 - Jun 2012
• 

  8L Design Inc

  Oct 2016 - Mar 2017

  Technical Manager

  Worked as, Production Support Technical Manager for Leading E-commerce website(www.ae.com) in the USA. Responsible for driving and overseeing, all aspects of application support for the Production system. Providing support as primary escalation point of contact, for critical production outages and process failures impacting internal and external users. Providing day-to-day management and direction in all aspects of application support operations including:• Providing technical leadership to the team accountable for 24/7 support of our website and design & development.• Addressing application and system performance issues with rapid response.• Monitoring the production system and services with tools like (Splunk, Newrelic and DynaTrace).• Subject Matter Expert in “Ecommerce Catalog”, “Product design & development” and “Checkout and Promotions”. • Designing and Developing tools to improve operational support capabilities with automation of manual efforts.• Making sure that the support team follows the best practices while triaging the Critical and High production issues. • Reviewing and prioritizing issues to be fixed, and released into production systems on weekly basis.• Actively participating in the development and management of action plans for escalated, customer and critical priority issues.• Motivating and providing the directions to the team to create knowledge base solutions and documentation for key technical support topics.• Owning the post production defects and change requests and ensuring the priority is assigned to resolve issues. • Projecting the trend metrics to assess and improve Production support, utilizing continual service improvement methodologies to Senior Management. • Partnering with other support teams in Organization to continuously improve Stability of production systems on 24/7. Show less

• 

  GSPANN Technologies, Inc

  Mar 2017 - Sept 2020

  Worked for Kohls SRE(Site Reliability Engineering and DevOps) as Sr Consultant for Leading E-commerce website(www.kohls.com) KOHLS in the USA. Responsible for driving and overseeing, all aspects of application support for the Production system. Providing support as primary escalation point of contact, for critical production outages and process failures impacting internal and external users. Providing day-to-day management and direction in all aspects of application support operations including:• Providing technical leadership to the team accountable for 24/7 support of our website and design & development.• Addressing application and system performance issues with rapid response.• Monitoring the production system and services with tools like (Splunk and Net Diagnostics).• Subject Matter Expert in “E-Commerce Catalog”, “Product design & development” and “Checkout and Promotions”. • Designing and Developing tools to improve operational support capabilities with automation of manual efforts.• Making sure that the support team follows the best practices while triaging the Critical and High production issues. • Reviewing and prioritizing issues to be fixed, and released into production systems on weekly basis.• Actively participating in the development and management of action plans for escalated, customer and critical priority issues.• Motivating and providing the directions to the team to create knowledge base solutions and documentation for key technical support topics.• Owning the post production defects and change requests and ensuring the priority is assigned to resolve issues. • Projecting the trend metrics to assess and improve Production support, utilizing continual service improvement methodologies to Senior Management. • Partnering with other support teams in Organization to continuously improve Stability of production systems on 24/7. Show less Worked as Production Support Technical Manager for Leading E-commerce website(www.kohls.com) KOHLS in the USA. Responsible for driving and overseeing, all aspects of application support for the Production system. Providing support as primary escalation point of contact, for critical production outages and process failures impacting internal and external users. Providing day-to-day management and direction in all aspects of application support operations including:• Providing technical leadership to the team accountable for 24/7 support of our website and design & development.• Addressing application and system performance issues with rapid response.• Monitoring the production system and services with tools like (Splunk and Net Diagnostics).• Subject Matter Expert in “Ecommerce Catalog”, “Product design & development” and “Checkout and Promotions”. • Designing and Developing tools to improve operational support capabilities with automation of manual efforts.• Making sure that the support team follows the best practices while triaging the Critical and High production issues. • Reviewing and prioritizing issues to be fixed, and released into production systems on weekly basis.• Actively participating in the development and management of action plans for escalated, customer and critical priority issues.• Motivating and providing the directions to the team to create knowledge base solutions and documentation for key technical support topics.• Owning the post production defects and change requests and ensuring the priority is assigned to resolve issues. • Projecting the trend metrics to assess and improve Production support, utilizing continual service improvement methodologies to Senior Management. • Partnering with other support teams in Organization to continuously improve Stability of production systems on 24/7. Show less

  • Senior Technical Consultant

    Mar 2018 - Sept 2020

  • Technical Manager

    Mar 2017 - Mar 2018
• 

  Albertsons Companies

  Sept 2020 - Aug 2022

  Technical Lead

  Over 13+ years of IT Industry experience - in design, development and leading various application products and projects using Java technologies on Google & Azure cloud platforms.Experience on developing & managing web based application development platform on Azure & GCP.Currently working for DevOps Technical Lead at Albertsons Companies(Azure cloud platform)Experience at all phases in SDLC using Agile and V model. Understand the customer needs into the appropriate team skills and team structure for Project. Expertise in handling International clients and managing IT projects from offshore.Experience in delivery management involving design, development, support and maintenance of software applications and products from scratch. Strong functional knowledge on Work and Asset Management Systems in Utilities of Retail domain.Proficient problem-solver who envisions business and technical perspectives to develop cost effective solutions and meet customer time-lines. Show less

• 

  Workday

  Aug 2022 - now

  Senior Site Reliability Engineer