Viola Lusimba

Experience

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  Nairobi International Trade Fair

  Sept 2006 - Oct 2006

  Secretary/Customer Care Representative

  The position is solely responsible for the Nairobi branch Chairman's office and is tasked with ensuring smooth transactional and operational running of the office up to and including inventory management.

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  Barclays Bank Kenya Ltd

  Nov 2006 - Apr 2007

  Sales Representative

  The position is based in Eldoret Kenya and is tasked with delivering exceptional sales performance by identifying and meeting customer needs through selling & cross selling of all Retail products & services & providing direct sales support that generates and convert quality leads into sales. This position further required relationship building with internal services providers) Operations and the KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints. Also, a sound working knowledge of competitor products and services. Show less

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  Peniel Development Consult

  May 2007 - Jul 2007

  Field Researcher

  The primary goal was to conduct research and collect data used by government bodies to aid national planning and setting up of infrastructure in the rural parts of the country specifically roll out and set up of CDF (Constituency Development Fund) in Baringo and Iten.

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  British American Tobacco

  Oct 2007 - Jul 2008

  ADMINISTRATIVE ASSISTANT ­ IT DEPARTMENT

  This role is based within the East Africa Zone and it s responsible for providing administrative support to the IT team in Sub Saharan Africa.

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  British American Tobacco

  Jul 2009 - Sept 2015

  This role is based in East and Central Africa and is responsible for information governance. This role is aimed at providing the first line of defense for the organisation especially during litigation by extraction of the necessary documented evidence. Other key operational must-dos include ensuring that records retention align the necessary legal, audit & tax requirements for each end market & adopt the best practice to a standard than what is prescribed in legal, audit and taxation requirements. Show less

  • Records Manager, ECA

    Jun 2011 - Sept 2015

  • HR SHARED SERVICES ASSISTANT, SERVICES

    Jul 2008 - Jun 2011

  • Ag. Payroll Manager

    Jul 2009 - Oct 2009
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  Symbion Mombasa Limited

  Sept 2015 - Apr 2017

  HR & Admin Manager

  The role is based in Mombasa, Kenya. The role's key responsibility is to effectively and efficiently manage the human resource across the organization, formulate and implement proper manpower/HR plans, welfare issues, administering the medical scheme and personnel administration in the company.The role is heavily involved in organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency at all timesAt the same time, overall responsibility for the accuracy of HRIS and ensuring that the system is updated, maintained and utilization for maximum effectiveness is key to the role.. Show less

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  Kaluworks Ltd

  Apr 2017 - Dec 2017

  HR Officer

  Deputised the Senior HR Officer who was also the head of the hr function. Responsibilities covered the HR strategic agenda as well as the administrative function including the canteen, clinic and administrative staff such as messengers, clerks and secretaries.

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  Umoja Rubber Products Ltd

  Jun 2018 - Mar 2019

  HR Manager

  Overall in charge of setting up the HR function with a staff headcount of 2,200. Main goal was to translate the business requirement for the functional team into effective HR practices in order to deliver people related solutions aligned to the strategy objectives of the Company.

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  Silentnight Beddings Limited

  Jul 2021 - Apr 2022

  Human Resources Manager
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  Africa AI

  Mar 2022 - Aug 2023

  HR Manager
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  Sense of Africa, East Africa

  Nov 2023 - now

  People and Culture Manager, EA