Tanya Chopra

Experience

• 

  Gulf Cryo

  Oct 2018 - Apr 2019

  Internship

  Project: Development and Enhancements in IT Applications in an Oil and Gas industryo Developed and enhanced the forms using Microsoft SharePoint in Microsoft Azure Cloud environment. o Gathered requirements from business users and documented using user flowcharts.o Documentation: User Guide.

• 

  Deloitte

  May 2021 - Oct 2022

  ServiceNow Analyst

  o Collected requirements through workshops with the client’s business users for the enhancements of the HRSD module for a US based healthcare entity and a public sector entity.o Designed multiple solution approaches for requirements, analysed them along with cross functional teams to select the most optimized approach.o Enhanced client’s HR business users’ efficiency by reducing their cycle time in filling complex forms.o Developed customized functionalities using JavaScript, such as: add/remove/edit records in the forms.o Developed functionalities based on user’s authorization levels, based on the organizational structure, such as CRUD functionality on the forms. o Created custom notifications by configuring the different status such as awaiting acceptance, suspended, in progress. o Created dynamic forms with data validations for healthcare professionals, patients and IT department. o Designed parameterized reports and dashboards on ServiceNow for the Senior Management.o Developed Test Scripts of the enhancements and delivered to the client for UAT.o Documentation: User Manual, Business requirements: User Stories. Show less

• 

  Bahwan CyberTek

  Mar 2023 - now

  Business Analyst

  o Gathered requirements through client workshops with client’s business users.o Developed custom functionalities for S2C which includes Sourcing, Contracting and SIM modules.o Configured business requirements on the Coupa and Zycus Platform.o Prepared BPDs. o Developed Test Scripts of the enhancements and delivered to the client for UAT.o Documentation: User Manual, Business requirements: User Stories.