Kristin Freeborn

Experience

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  TGI Fridays

  Jan 1998 - Jun 2011

  Served as a lead business analyst for the Back Office System replacement project. Conducted design sessions & gap analysis. Identified process improvements. Reviewed/approved functional specifications from vendors. Provided Use Case documentation. Created interface functional specs for purchasing/invoicing between Oracle & MenuLink. Configuration docs and external functional specs supporting business requirements. Worked with QA to ensure comprehensive testing. Served as Master Data Management SME.Implementation and integration of CRM solution by Merkle Inc. Completed functional specs outlining business requirements needed to integrate Micros iCare customer database, internal transactional data (Cognos), Micros data, and promotional data.Requirements lead on many projects impacting PCI Compliance, Price Management, Food Cost Forecasting, Beverage Cost Controls (Tap Dynamics), Cognos db (strategic purchasing), MyMicros (real time transactional data), Back Office System Upgrades (Micros, Crunchtime).Served in a BA/PM capacity as needed. Show less Assisted internal customers with developing business cases and project proposals for consideration by the Project Governing Board consisting of five C-Level executives. Maintained a comprehensive project portfolio of all Carlson Restaurant projects, and parent company Carlson projects that utilized Carlson Restaurant resources. Supported the Project Governing Board by reporting on priority projects, facilitating discussions and communicating decisions agreed upon by the Project Governing Board. Provided support services in process improvement and Six Sigma improvement projects. Improved processes for project initiation, lessons learned, and created an archive for project documentation. Show less

  • Database Analyst, Strategic Operations

    Aug 2010 - Jun 2011

  • IT Business Analyst

    Dec 2006 - Aug 2010

  • Enterprise PMO Governance Coordinator

    Sept 2005 - Jan 2007

  • Senior Assistant to VP Research & Development

    Jan 2002 - Sept 2005

  • Customer Services Coordinator

    Jan 1998 - Dec 2001
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  Darling Ingredients

  Aug 2011 - now

  Serves in a multifunctional capacity, strategically placed as a liaison between IT and the business. Overarching imperative to enable better alignment of IT with business goals and strategy. Provides functional knowledge and technical expertise, serving as a translator of information and knowledge, as well as being consultative to the business enabling greater productivity and effectiveness. Specifically targeted to efforts in Logistics and Oracle Back Office functions. Internally to IT, serves as a steward of the governance process by assisting in the design and implementation of governance strategies, evaluating potential projects, coordinating efforts with the project managers, and assisting in strategic planning and as well as tactical implementation of technology solutions. Plays a vital role in contributing to investigation, analysis, design, integration, and implementation of potential software, processes, platforms, and peripherals that create solutions to meet business needs. Show less Procurement of Logistics functional requirements for Oracle ERP project (Legacy System, RoadNet, and PeopleNet). Subject matter expert on legacy transactional data and master data management (PICK, AS400). Support legacy Logistics systems while in transition to Oracle including but not limited to transactional data, forecasting, logistics routing, and data conversion. Support of any data issues arising in the database that consolidates the three existing back office systems while transitioning to Oracle ERP. Show less

  • Senior Analyst, Global IT Governance

    Oct 2018 - now

  • Senior Analyst Business Relationships - Information Technology

    Oct 2014 - Oct 2018

  • Functional Analyst, Logistics

    Jun 2013 - Oct 2014

  • Business Analyst

    Aug 2011 - Jun 2013