Natasha Dickerson-Amaya

Experience

• 

  Virginia Commonwealth University

  Aug 2017 - May 2019

  Supervise writing consultants, offer individualized writing assistance to students across various disciplines, and conduct workshops in the Richmond community and on campus. Teach and mentor incoming college freshmen, fostering a supportive learning environment that promotes critical thinking, cultural exploration, and self-awareness, while developing comprehensive course materials, facilitating integrated learning experiences, and guiding students in academic and analytical skills development.

  • Writing Center Consultant

    Aug 2017 - May 2019

  • Graduate Teaching Assistant

    Aug 2017 - May 2019
• 

  Williamsville Wellness

  Jan 2018 - May 2019

  Counseling Intern

  Facilitated individual and group counseling sessions at an inpatient addiction recovery treatment center, working with a diverse range of clients, providing therapeutic approaches in both English and Spanish, developing clinical documentation, leading group sessions, and offering interpretation and translation services.

• 

  LIGHTHOUSE COUNSELING OF FREDERICKSBURG, PLC

  Jun 2019 - Oct 2021

  Licensed Professional Counselor
• 

  Freespira

  Oct 2021 - now

  Overseeing a team of coaches, leading recruitment, onboarding, and mentoring processes, maintaining training protocols, coordinating schedules, liaising between multiple departments, reviewing duties and patient encounters, tracking key results, collaborating with leadership, providing coaching and technical support, while ensuring secure communication of PHI. Providing virtual coaching to patients using the Freespira system over a one-month treatment period, focusing on understanding patients' goals, educating them about their condition, and helping them develop healthy habits

  • Freespira Coach Supervisor

    Nov 2023 - now

  • Freespira Coach

    Oct 2021 - Nov 2023
• 

  LIGHTHOUSE COUNSELING OF FREDERICKSBURG, PLC

  Apr 2022 - now

  Experience leading individual and group counseling sessions, specializing in mental health, gender identity, multicultural issues, and substance abuse, while advocating for underserved communities, fostering inclusive environments, engaging in critical analysis of clinical research, and developing comprehensive clinical documentation. Completed, verified, and issued employee timekeeping cards while also overseeing daily insurance billing functions, including medical coding, payment posting, and reimbursement management.

  • Licensed Professional Counselor

    Oct 2021 - now

  • Medical Billing Specialist

    Apr 2022 - Feb 2023