Muhammad Anas Khalid

Experience

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  Blogger

  Aug 2013 - now

  Blogger

  Growing up, I never thought I'd be a blogger. But, as fate would have it, I found myself in the world of writing and sharing my thoughts with the world. At the tender age of 13, I embarked on a journey that would shape the person I am today. With no prior experience or knowledge of web development or SEO, I took a leap of faith and created my own blog. Little did I know that this would be the start of an amazing journey filled with endless possibilities.Fast forward to today, and I'm proud to say that I've had over 800,000 visitors to my blog, Igotit360.blogspot.com. It hasn't always been easy, but the journey has been worth it. I learned to embrace the power of self-learning and developed my writing skills to become more articulate and intelligent. I also gained a comprehensive understanding of HTML programming, SEO, and various software used in the blogging world. These diverse skills have equipped me to tackle any challenge that comes my way.Now, as a student, I'm ready to take my blogging journey to the next level. I want to inspire and guide the youth on their own journey of self-discovery and growth. That's why I'm considering creating a new blog that focuses on personal development for students, different hustles, strategies, and skills. My goal is to share my knowledge and experience with the world and help students unlock their full potential.So, let's spread knowledge, inspire change, and make a difference together. Show less

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  Virgin Mobile UAE

  Jan 2016 - Jan 2016

  Marketing and Promotion
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  Carrefour

  Jan 2016 - Jan 2016

  Salesperson
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  J.Sons Communication

  Jan 2018 - Jun 2018

  Call Center Specialist

  • Demonstrated exceptional customer service skills, handling an average of 80 calls per day with a friendly and courteous approach.• Utilized strong marketing techniques to effectively persuade customers, resulting in successful sales and facilitated meetings with service provider Agents.• Maintained a high level of customer satisfaction by remaining calm and professional in challenging situations.

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  Ryanair - Europe's Favourite Airline

  Oct 2018 - Dec 2019

  Senior Customer Service Representative- E-Commerce

  -Processed & resolved 1000's of flight bookings and managed customer data. Maintained individual customer service about up-to-date knowledge of amendments, operations and airline’s policies over calls and chats.-Provided precise and detailed information regarding any inconveniences professionally and in a timely manner.-Keeping in mind GDPR regulations, customer privacy protection and security check, took payments and sent booking invoices.-As a Mail Manager, resolved customer query tickets over email, improvised company's image, customer trust and satisfaction professionally.-As an experienced team player, helped, guided and boosted my collogues morale with their work especially the juniors.-Received incentives by maintaining productivity of 26chats/h, 15calls/h & by ensuring customer satisfaction of over 90%.-Acquired technological skills with the Livechat, Navitaire, Skyspeed, Zendesk and SAP applications.-Learned the ethics of verbal and written communication and multi tasking skills. Show less

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  University of Debrecen (UD)-Faculty of Economics and Business

  Nov 2021 - now

  Management Team Member - ISU

  -Tackling international students' concerns through relevant leadership abilities and education-focused programming and events.-Planning and executing of cultural diversity events such as international food festivals, cultural exchange programs, and language workshops.-Developing leadership, teamwork, problem-solving, and communication skills through coordination and delegation of tasks to diverse team members.-Expanding cultural understanding and appreciation through participation in various customs, languages, and traditions.-Building a sense of community among students from different cultures and backgrounds to promote cultural awareness on campus.-Improving organizational and planning skills through successful coordination and execution of ISU events and activities Show less

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  Nokia

  Feb 2022 - now

  ➢TCC Transportation Cost Calculation Management: In this role, I have been responsible for managing master rate sheets to the OTM database, assisting with the procurement process, preparing and reviewing MRS in Excel, and resolving rate and invoice issues. I have also assisted with the extension of rate record IDs and handled rate deletion requests from regional category managers.➢Report Generation: On a monthly basis, I have been responsible for creating active and expiration reports for all transport modes, as well as updating the OTM with the currency exchange rate report.➢Business Process Improvement: I have worked closely with the Source to Pay Development and Support team to improve business processes and reduce aged items.➢Invoice Handling: I have managed and processed invoices in the Nokia AP portal, ensuring they are uploaded under the correct company code.➢IAP Intelligent Application Portal Support: I have provided support to users in the IAP portal, including arranging access for PTP payments and escalating issues as necessary.➢BO Blanket Order Validation: Using the Readsoft and Blue Planet ERP systems, I have been responsible for validating credit notes and BOs Show less

  • Financial Project Controller Analyst

    Jul 2023 - now

  • Project Financial Controller Trainee

    Sept 2022 - Jul 2023

  • Business Support S2P Trainee

    Feb 2022 - Aug 2022