Kenneth Drews

Experience

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  Computer Doc

  Jan 1998 - Jan 2001

  Lead Computer Technician

  4305 Stockton Hill Rd Kingman, AZContact: Kurt Norris- Managed store front sales and service orders for computer repairs and newcomputer sales.- Supervised the daily assignments for several other technicians while still handling the majority of store's repairs and upgrades.- Responsible for all customer service and technical support calls. Along with allthe outside service repairs and onsite upgrades.

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  Unlimited Vision

  Jan 2001 - Jan 2003

  Production Manager

  1863 Airfield Ave Kingman, AZ Ph: 928-718-4040Contact: Joy Spurling- Hired to spearhead the move from outside manufacturing and design of hardware toan fully functional in-house production line.- Oversaw the development of the company inventory and manufacturing procedures.- Established quality control procedures for the manufacturing of sensitiveelectronic devices.

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  NH Exteriors

  Jan 2003 - Jan 2006

  Service Department Manager
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  LX Technologies

  Jan 2006 - Jan 2007

  Production Manager

  11001 N 24th Ave Phoenix, AZ Ph: 602-704-4598Contact: Jeffery Drews- Oversaw and operated all aspects of production; including assembly, testing,quality control, packaging and shipment of all sales orders.- Streamlined the production cutting the average build time per item in half.- Monitored inventory for all assembly parts for production.- Managed shipping and receiving for the entire company.- Researched and aided in receiving a license from the Bureau of Information andSecurity for overseas sales of encrypted devices.- Supervised daily assignments and prioritized work for production departmentstaff. Show less

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  NH Exteriors, Inc

  Jan 2007 - now

  Manager

  50 Pinewood Rd Suncook, NH Ph: 603-485-3933Contact: Kevin Colgan- Coordinate service calls and onsite repairs for the largest independent homeimprovement company in New England.- Manage the warranties and onsite service work for four states.- Schedule and prioritize 50+ service tickets a week.- Order and keep inventory on warehouse supplies.- Verify and prepare construction orders from the sales department.- Interact with customers and help solve their issues in an expedient manner.- Order supplies for, and monitor, all roof installs.- Organize and oversee the Service Technician position. Show less

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  NH Exteriors

  Oct 2007 - now

  Service Manager

  - Coordinate service calls and onsite repairs for the largest independent home improvement company in New England.- Manage the warranties and onsite service work for four states.- Schedule and prioritize 50+ service tickets a week.- Organize and oversee the Service Technician position.

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  Home Depot

  Jan 2008 - Jan 2012

  Freight Associate

  300 Quality Drive Ph: 603-644-1792Hooksett, NH 03106Contact: Any assistant store manager on call - Answer customers' home improvement project questions - Run all lift equipment (Forklift, Reach Machine, Order Picker, Electric PalletJack) - Unload inventory and stock shelves