Anupam Tomar

Anupam Tomar

Technical Analyst

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location of Anupam TomarDelhi, India

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  • Timeline

  • About me

    Sr. Customer Engagement Manager at VMware

  • Education

    • School Of Inspired Leadership

      2011 - 2012
      Master of Business Administration (MBA) Business Administration and Management, General
    • Lakshmi Narain College of Technology, Kalchuri Nagar, Raisen Road, Post Klua, Bhopal-462021

      -
      Bachelor of Engineering (BE) Information Technology
  • Experience

    • Mphasis

      Mar 2008 - Apr 2011
      Technical Analyst

      • Provided process training to level 1 analysts after which they were absorbed in the project.• Analyzed Incident data report on a daily basis for review with senior management & that of the client.• Contributed in process improvement & recommended Change Management steps by working with the Quality team.

    • German Project Management India Pvt. Ltd

      Jun 2012 - Feb 2013
      Project Manager

      • Looking after the planning, marketing & risk analytics of ongoing projects for Piramal Group and GermanConsulate. • Handle Risk management of the Project – Aranyaa for Client Piramal to improve project performance whileworking with the marketing team to formulate the strategy for product’s competitive market positioning.• Responsible for obtaining design approval from the marketing team for proposing a design plan which addressed core customer requirements after analyzing customer feedback.• Modifying design plan layout with Architects based on AutoCAD Drawings to further enhance the visual appeal to a potential customer. This was duly approved by the marketing team.• Prepared and circulated Request for Proposal for the appointment of a Security Consultant for the project.• Delegate activities amongst project members (Architects, Consultants) for timely completion of project activities.• Short list Contractor after evaluation of financial proposals for refurbishment of the German Consulate Show less

    • Dell EMC

      Mar 2013 - Jun 2016
      Project Manager

      • Manage end to end delivery of storage, SIEM projects for EMC & RSA respectively in Americas & South East Asia for Banking, Education, Healthcare & IT clients.• Drive utilization, increased revenue and the delivery of billable engagements for EMC/RSA products and services.• Work with bid desk team for :-o Drafting Statement of Work to accurately capture in- scope project tasks for seamless delivery.o Review Bill of Estimates document to validate estimates. • Work with customers & sales team to identify future business requirements & scope the same for further delivery opportunities. • Acts as primary interface to client, vendor and all EMC / RSA personnel associated with various engagements.• Drive Project Definition Exercise with customers for development and execution of project plans that articulates the role of EMC / RSA in delivery of the designed solution.• Accountable for implementation and daily management of activities as per MS Project schedule, which involveEMC/RSA employees/partners.• Maintains and submits concise activity progress/time recording reports to clients, Sr. management and accounts team accordance with published procedures.• Responsible for developing, executing & monitoring risk response strategies to resolve project risks for effective• risk management.• Manage resource calendar of direct reportees in RSA & mentor them for their professional development & annual performance review. • Ensure projects are delivered as per schedule within scope, budget and to the satisfaction of clients.• Conduct executive committee presentations for client, sales & leadership teams to give updates on the project progress achieved. Show less

    • Amadeus IT Group

      Jun 2016 - Apr 2017
      Project Manager

      • Manage end to end PCI DSS project delivery to achieve PCI DSS security compliance certification for the company• Act as primary interface with the external auditors for company audits as per the agreed upon scope.o SPOC for all the technical & leadership team respectively.o Lead external audit sessions for the organization.• Drive project definition workshops with core team for development and execution of project plans that articulates the role of resources in project delivery.• Accountable for implementation and daily management of activities as per MS Project schedule.• Responsible for developing, executing & monitoring risk response strategies to resolve project risks for effective• risk management.• Publish, maintain & circulate project reports in accordance with organizational standards (including Confluence) to report activity progress.• Conduct steering committee presentations for leadership teams to give updates on the progress achieved Show less

    • VMware

      May 2017 - now

      Manage end to end delivery of cloud transformation engagements in both Multi-cloud & Digital Workspace portfolio respectively in India region for Enterprise, Telecom & Government customersDrive customer experience by engaging with customers as their first P.O.C & leverage Sales, System Integrator teams to review solution adoption along with identification of upsell, cross sell opportunities & scope the same for new engagement opportunitiesWork with field sales team to Review RFP responses, Statement of Work & Effort Estimation of VMware PS proposal for solution delivery with System Integrators Show less

      • Sr. Customer Engagement Manager

        Apr 2023 - now
      • Sr. Customer Solutions Program Manager

        Feb 2022 - Mar 2023
      • Sr. Project Manager

        Jun 2019 - Feb 2022
      • Project Manager

        May 2017 - Jun 2019
  • Licenses & Certifications

    • ITIL V3

      Apr 2012
    • Certified Scrum Master

      Scrum Alliance
      Apr 2016
    • PMP

      Project Management Institute
      Feb 2012