Devin Thompson

Experience

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  Own It Property Solutions

  Apr 2021 - Aug 2022

  Lead Manager

  Conduct thorough market research to identify potential opportunities and improve lead generationstrategies.• Established and maintained strong relationships with potential sellers, investors, and partners.• (utilized CRM software )Propstream: to track leads, manage contacts, and streamline communicationprocesses.• Increased lead generation efficiency by 15% through implementation of targeted cold call campaigns

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  The Cheesecake Factory

  Apr 2022 - now

  Server

  - Provided exceptional customer service, ensuring guest satisfaction and repeat business.• Maintained in-depth knowledge of menu items, ingredients, and promotions to offer personalizedrecommendations and upsell opportunities.• Managed high-volume dining sections, optimizing efficiency and accuracy in order processing.• Implemented a suggested strategy, resulting in a 15% increase in average tip size per customer.• Trained and mentored new servers on service standards, menu knowledge, and upselling techniques,contributing to a more cohesive and skilled team.• Resolved customer complaints promptly and effectively, maintaining a 95% satisfaction rate. Show less

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  Southwood Home Buyers

  Aug 2022 - May 2023

  Acquisition Specialist

  - Hunt, prepare, and close deals, and ensure each transaction is smooth and successful- Managed leads and follow-up through daily CRM (Podio) used to update and stay on task until deals are closed- Build rapport with prospects and clients to overcome objections and get the deal signed- Perform analysis on property value using comps, data, site walks, market trends, and research- Respond to all leads in a timely manner to drive business forward- Prospect for new clients- Conduct property showings and guide clients through the buying/selling process- Negotiate contracts and agreements- Stay up-to-date with real estate market trends and best practices- Provide exceptional customer service throughout the transaction and ensure client satisfaction Show less

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  Avista Properties LLC

  Oct 2023 - now

  Acquisition Manager