Ylsen Yanez

Experience

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  CHANEL

  Dec 2003 - Apr 2006

  BEAUTY AND FRAGRANCES MANAGER

  My responsibilities as CHANEL Beauty and Fragrances Manager cover a broad spectrum of activities pertaining to managing the beauty and fragrance division in a retail setting. My responsibilities included management, customer service, boosting sales, and marketing the CHANEL brand to maximize sales and provide a first-rate client experience.

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  Versace

  Jan 2006 - Jan 2016

  Brand Manager

  As the Versace Fragrances Brand Retail Manager I was responsible for leading the retail team to achieve sales targets, deliver outstanding customer service, and maintaining the brand's image. This role involved strategic planning, staff management, and operational oversight to ensure the success of Versace's fragrance products in retail locations.

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  DIOR, PUIG, BPI, AND INTER PARFUMES.

  Apr 2016 - Apr 2022

  Brand Manager

  As a Brand Manager I was responsible for developing and executing strategies to drive brand growth, increase market share, and strengthen brand equity in the fragrance category. My role involved a combination of strategic planning, marketing execution, brand communication, and cross-functional collaboration.

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  Christian Dior SE

  Apr 2022 - Dec 2023

  BEAUTY AND FRAGRANCES MANAGER

  My duties as a DIOR Beauty and Fragrances Manager cover a broad spectrum of activities pertaining to managing the beauty and fragrance division in a retail setting. My responsibilities included overseeing a team, boosting sales, and marketing the DIOR brand to maximize sales and provide a first-rate client experience, my role included management, customer service, and sales responsibilities.My Key Responsibilities:Sales and Profitability:Develop and implement sales strategies to achieve targets and increase profitability.Monitor sales performance and analyze key metrics to identify opportunities for improvement.Drive promotional activities and special events to boost sales.Team Management:Recruit, train, and develop retail staff to ensure a high-performing team.Conduct regular performance evaluations and provide constructive feedback.Foster a positive and motivating work environment.Customer Service:Ensure a superior customer service experience, aligning with DIOR's luxury standards.Address customer inquiries and resolve issues promptly and effectively.Train staff on product knowledge and customer service techniques.Operations:Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.Ensure compliance with company policies and procedures.Manage budgets, expenses, and financial records.Brand Representation:Maintain the DIOR brand image through impeccable store presentation and staff appearance.Stay updated on industry trends and competitor activities.Represent DIOR at industry events and in interactions with key stakeholders.Reporting:Prepare and present sales reports, forecasts, and other performance metrics to senior management.Analyze data to inform business decisions and strategic planning. Show less

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  Carolina Herrera

  Dec 2023 - now

  BEAUTY MANAGER

  As a Beauty Counter Manager for Carolina Herrera, my major role is to oversee and manage the beauty counter in a retail setting while representing the Carolina Herrera brand. My responsibilities include sales and customer service, team leadership, inventory management, promotions and events, administrative activities, brand representation, product expertise, and goals achievement.