Monica Stephens

Experience

• 

  Logan County Manor

  Sept 2013 - Jul 2015

  Certified Nursing Assistant

  Provide residents with assistance in their activities of daily living.

• 

  Grainfield Supply and Inc.

  May 2015 - Aug 2015

  Assistant Secretary

  My duties included aiding in payroll, organizing old fashioned receipts and invoices, paying bills, and making bank deposits.

• 

  Main Street Dugout

  May 2015 - Aug 2015

  Waitress

  As a waitress, I greet costumers and provide the best service with a smile.

• 

  Crop Production Services

  May 2016 - Aug 2016

  Intern Agronomist

  As an intern, I assisted lead Agronomists by providing farmers with crop adjustments and seed to match their operation's needs.

• 

  The University of Dallas

  Feb 2017 - May 2019

  Responsible for all aspects of planning and coordinating intramural sports and programming. In addition, managed a large budget to allocate towards hiring and supervising three team managers, instructors and referees. Became proficient at handling disgruntled participants and scheduling conflicts through communication tactics. My responsibilities include serving patrons coffee, restocking inventory, and creating a fun, focused, study environment. Represent and welcome prospective students to the University of Dallas in an official capacity. Assist Admissions Councilors with tasks pertaining to enrollment. Winner of Ambassador of the Month’s Spirit Award.

  • Recreational Sports Coordinator

    Aug 2018 - May 2019

  • Cappuccino Bar Barista

    Aug 2015 - May 2019

  • Student Ambassador

    Feb 2017 - May 2018
• 

  U.S. Bank

  Jun 2018 - Aug 2018

  Finance Intern

  Processed conversions, additions, and deletions for client ATM processing. Updated MoneyPass ATM locator app through correct geocoding. Interacted with vendors to process large data files and ensure compliance with governmental regulation.

• 

  Mosaic North America

  Jun 2019 - Apr 2020

  • Gather insights from the field team to create weekly Field Intelligence reports for the Whirlpool client • Conduct quarterly regional field manager evaluations • Developed and implemented a streamlined priority issue tracker for field team members • Experienced selection and interview process of over 75 candidates • Hired and managed the schedule for a team of 30 Deployment Specialists • Managed the Sprint Magic Box Project budget of $500,000

  • Whirlpool Account Coordinator

    Sept 2019 - Apr 2020

  • New Business Intern

    Jun 2019 - Apr 2020
• 

  HeiPro Digital

  Apr 2020 - now

  • Operations Manager

    Oct 2022 - now

  • Account Manager

    Apr 2021 - now

  • Marketing Manager

    Apr 2020 - Apr 2021