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Chenee Zapata

Chenee Zapata

Practicum Training Program

Followers of Chenee Zapata594 followers
location of Chenee ZapataDubai, United Arab Emirates

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  • Timeline

  • About me

    Hospitality professional with extensive background in Front Office

  • Education

    • Holy Angel University

      2009 - 2013
      Bachelor of Science - BS Culinary Arts Management

  • Experience

    • Traders Hotel

      Nov 2012 - Feb 2013
      Practicum Training Program

      Practicum Training Program in F&B - Kitchen DepartmentCompleted a total of 600 hours

    • Tgif Fridays

      Apr 2013 - Mar 2014
      Hostess

    • Sheraton Abu Dhabi Hotel and Resorts

      Jun 2014 - Feb 2018

      Greeting, welcoming, and directing guests appropriately. Check ins, check outs and cashiering.Answer and forward any incoming phone calls while providing basic information when needed.Receive and sort daily mail or inquiries.Perform other clerical duties such as filing, photocopying, faxing etc. Monitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. Responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties.

      • Guest Service Agent

        Jun 2015 - Feb 2018

      • Hostess in Flavours Restaurant

        Jun 2014 - Jun 2015

    • Sheraton Hotels & Resorts

      Feb 2018 - Mar 2021

      • Duty Manager

        Jan 2019 - Mar 2021

      • Front Office Supervisor

        Feb 2018 - Dec 2019

    • Macro (formerly Mace Operate)

      Apr 2023 - now
      Front of House Supervisor (FOH in-charge) ; UPTOWN DMCC

  • Licenses & Certifications