Daniel Chung

Daniel Chung

General Manager

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location of Daniel ChungBoston, Massachusetts, United States

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  • Timeline

  • About me

    Consultant | Leader | Operations Optimizer | Ex Fitness Instructor

  • Education

    • SUNY Brockport

      -
      Bachelor of Science (B.S.) Kinesiology and Biomechanics
  • Experience

    • Flywheel Sports

      Jan 2013 - Jan 2016
      General Manager

      - Led one of the company’s top-performing studios, managing a team of 45+ to achieve high operational efficiency and exceptional client service.- Developed and implemented strategic plans to increase profitability and streamline processes, creating company-wide systems for improved workflow.- Collaborated with cross-functional teams (marketing, operations, technology) to enhance studio performance and maintain top-tier standards.

    • Boston Fitness Solutions

      Jan 2016 - Jan 2019
      Founder, Consultant

      - Advised high-profile fitness brands on strategic growth, sales, and operational efficiencies, leading tosuccessful expansion in competitive markets. (Barry's, Cyclebar, others)- Consulted with local boutique fitness studios on financials, business strategies, and operational best practices,boosting profitability and client retention.

    • Peloton Cycle

      Jan 2016 - Jan 2016
      Sales Manager

      Peloton is changing the way people get fit by combining live-streaming boutique studio cycling content with the most technologically advanced and socially connected indoor bike. A software company at its core, Peloton leverages cloud-based streaming video technology and a powerful, proprietary, immersive touchscreen to deliver world-class workouts led by our elite team of certified instructors to riders all over the world. With a wide variety of class levels, lengths, focuses and themes, there's something to keep everyone engaged. Show less

    • MEDITECH

      Jan 2017 - Jan 2019
      Implementation, Ambulatory Practice Management

      - Successfully managed the implementation of three ambulatory practice management projects for healthcare clients, optimizing workflows and enhancing productivity. Cedar County Memorial Hospital (MO), Cabinet Peaks Medical Center (MT) and Roane General Hospital (WV- Provided technical support and communication to ensure project execution and high client satisfaction.- Supported additional implementation efforts across various healthcare networks, demonstrating adaptabilityand cross-functional collaboration. Show less

    • Life Time Inc.

      Jan 2019 - Jan 2022
      Manager, Large Group Training

      - Achieved industry-leading NPS scores by focusing on service excellence and strategic planning.- Reduced operational costs and enhanced departmental efficiency by implementing process improvements.- Mentored other managers in best practices, contributing to the consistent performance of top-tier clubs

    • Healthworks Fitness Centers for Women

      Jan 2022 - Jan 2023
      Operations Manager

      - Enhanced quality and reduced downtime by implementing service logs and a maintenance tracking system.- Boosted class utilization rates by analyzing staff performance and refining offerings based on demand.- Streamlined internal processes and documentation to improve communication and reduce operational delays

    • B/SPOKE Studios

      Jan 2023 - Nov 2024
      General Manager

      - Led a team of 55, delivering exceptional service and operational efficiency in a high-demand environment.- Reduced payroll costs by 25% by optimizing systems and procedures, achieving greater financial efficiency.- Increased operational efficiency by 15% through the development and implementation of standardized SOPs.- Drove revenue growth by 60% year-over-year, generating an additional $1 million in top-line revenue.

    • Fluent in Fitness

      Jan 2024 - now
      Founder, Consultant

      - Currently authoring a book on scaling boutique fitness studios with actionable strategies.- Consulting studios to boost retention, revenue, and reduce churn.- Evaluating performance metrics and advising on improvements with weekly 1:1 meetings

  • Licenses & Certifications

    • Basic Life Support, AED, First Aid

      American Red Cross
    • Certified Personal Trainer

      American College of Sports Medicine
    • Certified Spinning Instructor

      Mad Dogg Athletics
    • FMS Certified Professional

      Functional Movement Systems
    • TRX Qualified Instructor

      TRX