Daniel Chung

Experience

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  Flywheel Sports

  Jan 2013 - Jan 2016

  General Manager

  - Led one of the company’s top-performing studios, managing a team of 45+ to achieve high operational efficiency and exceptional client service.- Developed and implemented strategic plans to increase profitability and streamline processes, creating company-wide systems for improved workflow.- Collaborated with cross-functional teams (marketing, operations, technology) to enhance studio performance and maintain top-tier standards.

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  Boston Fitness Solutions

  Jan 2016 - Jan 2019

  Founder, Consultant

  - Advised high-profile fitness brands on strategic growth, sales, and operational efficiencies, leading tosuccessful expansion in competitive markets. (Barry's, Cyclebar, others)- Consulted with local boutique fitness studios on financials, business strategies, and operational best practices,boosting profitability and client retention.

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  Peloton Cycle

  Jan 2016 - Jan 2016

  Sales Manager

  Peloton is changing the way people get fit by combining live-streaming boutique studio cycling content with the most technologically advanced and socially connected indoor bike. A software company at its core, Peloton leverages cloud-based streaming video technology and a powerful, proprietary, immersive touchscreen to deliver world-class workouts led by our elite team of certified instructors to riders all over the world. With a wide variety of class levels, lengths, focuses and themes, there's something to keep everyone engaged. Show less

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  MEDITECH

  Jan 2017 - Jan 2019

  Implementation, Ambulatory Practice Management

  - Successfully managed the implementation of three ambulatory practice management projects for healthcare clients, optimizing workflows and enhancing productivity. Cedar County Memorial Hospital (MO), Cabinet Peaks Medical Center (MT) and Roane General Hospital (WV- Provided technical support and communication to ensure project execution and high client satisfaction.- Supported additional implementation efforts across various healthcare networks, demonstrating adaptabilityand cross-functional collaboration. Show less

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  Life Time Inc.

  Jan 2019 - Jan 2022

  Manager, Large Group Training

  - Achieved industry-leading NPS scores by focusing on service excellence and strategic planning.- Reduced operational costs and enhanced departmental efficiency by implementing process improvements.- Mentored other managers in best practices, contributing to the consistent performance of top-tier clubs

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  Healthworks Fitness Centers for Women

  Jan 2022 - Jan 2023

  Operations Manager

  - Enhanced quality and reduced downtime by implementing service logs and a maintenance tracking system.- Boosted class utilization rates by analyzing staff performance and refining offerings based on demand.- Streamlined internal processes and documentation to improve communication and reduce operational delays

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  B/SPOKE Studios

  Jan 2023 - Nov 2024

  General Manager

  - Led a team of 55, delivering exceptional service and operational efficiency in a high-demand environment.- Reduced payroll costs by 25% by optimizing systems and procedures, achieving greater financial efficiency.- Increased operational efficiency by 15% through the development and implementation of standardized SOPs.- Drove revenue growth by 60% year-over-year, generating an additional $1 million in top-line revenue.

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  Fluent in Fitness

  Jan 2024 - now

  Founder, Consultant

  - Currently authoring a book on scaling boutique fitness studios with actionable strategies.- Consulting studios to boost retention, revenue, and reduce churn.- Evaluating performance metrics and advising on improvements with weekly 1:1 meetings