Lisa Cheetham

Experience

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  Toral Lodge Child Care

  Oct 2012 - Jun 2016

  Child Care Assistant

  • Assisted room leader with the planning and implementation of daily programs• Responsible for children, monitoring them throughout the day• Performed write-ups, day books and story park snippets of each child’s day on a daily basis• Assisted room leader with daily paperwork• Wrote and implemented the daily program• Monitored all children behaviour and activities ensuring their health and safety at all times• Ensured that activities are geared to each child with concerns for their special needs• Built and maintained effective and positive relationships with parents• Maintained a clean and sanitary learning area• Organised children’s activities and supervised play indoors and outdoors• Prepared, served and performed clean-up duties for lunch and snacks• Assisted children with eating, proper hygiene and naptime preparation• Ensured compliance with organisation policies and procedures• Provided supervision and care for children while initiating positive measures to control behaviour Show less

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  McKenzie Aged Care Group Pty Ltd

  Jan 2015 - Sept 2017

  Assistant in Nursing

  • Assisted clients with personal care activities such as transferring in and out of bed, showering, dressing and grooming, feeding and many other activities• Assisted with medications as per the client’s medication plan• Provided companionship and support during daily activities• Delivered activities that promote emotional and intellectual stimulation• Maintained a safe living environment by minimising or removing safety risks or hazards• Assisted clients with exercise routines • Used equipment to assist clients with limited mobility such as hoists, swivel cushions and wheelchairs• Completed logbook entries every shift Show less

• 

  Born to Sleep

  Sept 2017 - Oct 2019

  Business Owner

  • Scheduled meetings and appointments through my calendar and automation system and set up• Created, managed and maintained Born to Sleep website in a professional manner• Completed general administration tasks such as word processing, excel, correspondence, processing of mail, photocopying and other daily administrative tasks • Completed daily tasks such as: data entry, designing of new eBooks, materials, social media, digital marketing, automation, sales, processing orders and invoices• Managed and developed engaged social media platforms• Managed my own personal admin support team member through task list and calendars • Developed and implemented business plans, reviewing each financial year • Identified what clients’ needs were and helped achieve a solution• Reporting, budgeting and sleep plan creation• Built effective and long-lasting relationships and rapport with clients by being attentive, respectful, relatable and perceptive • Punctually attended to incoming calls, social media messages and emails and answered customer enquiries• Possessed a warm, empathetic, confident and engaging phone manner, along with exceptional listening skills and effective use of probing questions Show less

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  Kate Langford Career Consulting

  Oct 2019 - Feb 2022

  • Manage team of 6 with 3 direct reports, ensuring mandatory training is up to date and mentor and coach daily• Play key role in the coordination and management of daily operations for the Office• Develop and implement new programs for clients' benefit through back-end CRM systems• Identify errors and efficiently problem solve where needed through CRM• Manage social media avenues to spread awareness of the business• Embrace innovation and lead continuous improvement initiatives across the business• Provide advice and support to team when navigating complex issues• Ensure compliance and effective management of ethical challenges and provide advice to manage conflict of interest• Research and implement process improvements for in-house systems and procedures• Speak to clients on zoom and phone to determine their career hurdles and pain points• Suggest suitable products and services to assist clients to progress in their career• Respond to client complaints and provide clients with solutions• Provide clients with Career Clarity regarding potential careers and industries suited to them• Provide clients with Interview Coaching to ensure clients have the best chance of nailing their interview• Follow up with clients after call to ensure all questions have been answered and talk about next steps Show less • Spoke to clients on zoom and phone to determine their career hurdles and pain points• Suggested suitable products and services to assist clients in making progress in career• Provided feedback and tips on clients resume downfalls that are holding back the job search process• Followed up with clients after call to ensure all questions had been answered and talked about progress• Answered phone calls and emails promptly and professionally• Used CRM to record client notes• Passed on relevant client information to Career Coach when necessary prior to client coaching call• Took payments for Career Coaching services and explained all inclusions clearly to client• Overhauled Resumes, Cover Letters and Selection Criteria for clients Show less

  • Manager / Career Coach

    Oct 2019 - Feb 2022

  • Administrator / Sales Consultant

    Oct 2019 - Oct 2020
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  Eloff & Andrews Clinical Psychology

  Aug 2022 - now

  Client Support Officer
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  Lisa C Life Coaching

  Dec 2022 - now

  Life and Success Coach

  My mission is to have every woman know her worth, celebrate her soul, and unleash her power to live in joy!