Mohamed Desouki

Experience

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  TEAM International - Engineering & Management Constultants

  Apr 1996 - Apr 1999

  Software Instructor

  Dubiety Assistant Training Manager & Trainer (July 1998 – April 1999) - Assisting in designing training programs- Preparing marketing plan & training offers- Handling the training coordinationTrainer (April 1996 – July 1998)- Preparing training course materials- Delivering more than one hundred computer courses - Delivering case studies in accounting and management through the use of computers- Testing and evaluating previous accounting diplomas and computer course material. Show less

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  LCC

  Jan 2000 - Jan 2002

  System and Network Administrator

  - Administrating NT domain environment and its network with 60 clients.- Migrating all clients from windows 98 to windows 2000- Administering a Linux mail server Red Hat 6.2- Implementing backup mail server through Exchange2000.- Administrating external backup mail server on the ISP site.- Administrating backup system on a daily, weekly and monthly bases.- Administrating network based training application to deliver management, soft skills and computer training.- Daily end user support and on the job training- On-going coordination with IT vendors- Managing the Internet Service Providers- Managing the IT procurement. Show less

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  TheWayOut Internet Solutions

  Apr 2003 - Mar 2004

  Project manager

  Mnaging The Wireless projects in Dubai, Delivered the 1st guest Wi-Fi in a 5 Star hotel in Dubai as a project manager.

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  Microsoft

  Apr 2004 - Sept 2018

  Senior IT Manager

  Effectively managed local and virtual -globally distributed- teams to achieve the global Microsoft IT goals.Successfully delivered 10s of IT infrastructure transformations and deployment projects in Egypt and other countries including Jordan and UAE covering, office moves, new offices, call centres, LAN, WAN, WLAN, telecom projects and R&D LABs.Strategically supported the local business GMs by presenting IT Showcase (How Microsoft IT does IT) during the customer events. Recognised for global initiative to increase the impact of the IT showcase.Led products and applications deployments including all versions of Windows clients, Windows Servers, MS Office, and CRM (betas and final). Increased employees’ productivity scores YoY achieving the regional global target. Played key role on global IT process optimization and business initiatives like IT escalation management, Microsoft managed services, D&I and Green IT.Transformed the local IT support team to boost productivity while delivering world class support quality. Planning and managing the local IT budget with focus on IT strategic goals, and local business needs while supporting the finance to save costs and report ROI.Recognized in many service catalogue and non-catalogue including infra projects and business initiatives. Show less

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  DigiSummits

  Sept 2018 - now

  Co-Founder and Digital Strategy Consultant