Ben Niemann

Experience

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  INQUEST MINISTRIES INC

  Jan 2002 - Dec 2008

  Production Director

  • Supervised multi -media production; including producing DVDs for curriculum and youth camps, setup and operation of major audio/video system at six locations nationwide, troubleshooting, inventory & maintenance of all equipment.• Managed a team of 6-8 technical staff members.

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  Freelance Marketing and Creative Services

  Jan 2006 - Dec 2015

  WEB DESIGNER | IT CONSULTANT

  • Designed branding package including logo, website and merchandise, as well as provided full training for website use and maintenance. • Rewrote dysfunctional code from original web developers to revitalize broken websites.• Consulted with staff from different parts of a client's organisation, to analyse and determine information system requirements and defining project objectives • Made professional recommendations to clients, regarding the appropriateness of available hardware, software and systems. Show less

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  Southeastern College at Wake Forest

  Jan 2006 - Aug 2008

  GYM/FITNESS CENTER SUPERVISOR

  • Ensured the basic upkeep of fitness center and gymnasium.• Enhanced usability by organizing and delivering an appropriate range of fitness activities and programs, as well as planning and setting up for student-body events.• Maintained high-level of management expectations for facilities.• Built and maintained relationships with staff and student patrons.

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  AVIATOR CHURCH

  Jan 2009 - Aug 2009

  Student Director

  • Routinely prepared and delivered presentations for a group of 50+ middle and high school students and teachers.• Planned, staged, and produced special outreach/community events throughout the year.• Structured workflow and coordinated responsibilities for 15-20 person volunteer force.

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  Kirschbaum, Nanney, Keenan, & Griffin, P.A.

  Nov 2009 - Sept 2010

  Paralegal

  • Assisted a group of attorneys prepare case files, documents, depositions, and meetings.• Worked in call-center environment to help debtors and creditors resolve claims and complaints.

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  Richland Creek Community Church

  Dec 2010 - May 2013

  Communications Director

  • Oversaw all communication projects and provided recommendations, research, development, budgeting, writing, editing, design, and distribution of communications programs. • Sourced desktop & laptop support for 40+ staff workstations and personal devices, including printer configuration, device security, e-mail, calendar synchronization, and more as needed. • Streamlined multiple workflows and file storage systems for Communications Department.• Developed a cohesive communications strategy, managed crises and cultivated an environment of readiness and alertness. Show less

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  CenturyLink

  Jul 2013 - May 2020

  • Initiate, implement, and manage multiple concurrent highly complex projects & programs for both external and internal customers• Develop Day-2 process documentation, on-board new customers and coordinate both internal technical resources and external customer & vendor resources.• Prepare comprehensive project audit framework, design enhanced tracking systems, write reports, and ensure that all projects are delivered on-time, within scope and within budget.• Assist in contract review and the definition of project scope and objectives, involving all relevant stakeholders and ensuring feasibility.• Generated monthly recurring revenue of over $510k for the Centurylink Managed Services organization. Show less

  • Lead Project Manager

    Sept 2016 - May 2020

  • TEAM LEADER | OPERATIONS TECHNICIAN III

    Jun 2016 - Aug 2016

  • COORDINATOR | OPERATIONS TECHNICIAN II

    Jan 2014 - Jun 2016

  • OPERATIONS TECHNICIAN I

    Jul 2013 - Dec 2013
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  ADT

  Jun 2020 - Jun 2021

  • Conduct high quality in-home sales presentations, leveraging wide array of home security product and feature knowledge (including both modern and legacy equipment) to design unique home security solutions.• Advance revenue and market position by effectively managing current accounts and prospecting for new leads.• Recognized as top performer for exceeding quota expectations for both sales close rate as well as new lead prospecting, generating new revenue production of $30-40K per month. Show less

  • Territory Manager

    Dec 2020 - Jun 2021

  • Security Advisor

    Jun 2020 - Dec 2020
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  Cisco

  Jun 2021 - now

  High Touch Operations Manager