Annu Lukose

Experience

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  Cera

  Feb 2023 - Dec 2023

  Healthcare Assistant
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  Care and Trust

  Nov 2023 - Nov 2024

  Health Care Assistant

  Delivered high-quality patient care and support in line with care plans, ensuring compliance with health and safety regulations.Built trust-based relationships with patients, families, and care teams through active listening, empathy, and effective communication.Conducted regular health monitoring, including vital signs checks, and accurately reported changes to medical staff.Supported mobility and rehabilitation activities to improve patients' quality of life.Collaborated with multidisciplinary teams to optimize patient outcomes and enhance care delivery.Maintained meticulous documentation of patient care activities, adhering to confidentiality protocols.Assisted in onboarding new staff and provided mentorship to enhance team efficiency. Show less

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  CRS Care Ltd.

  Apr 2024 - now

  Support Worker

  Adapted to diverse healthcare environments across multiple care homes, demonstrating flexibility and resilience under dynamic conditions.Provided personalized assistance to residents, including medication reminders, personal hygiene support, and meal preparation.Managed challenging situations with professionalism, including handling emergency scenarios and de-escalating conflicts effectively.Enhanced resident well-being through companionship and engagement in recreational activities, promoting a positive care experience.Efficiently managed time to meet the needs of multiple residents while maintaining high-quality care standards.Developed strong organizational skills by managing schedules, coordinating with care teams, and ensuring timely completion of tasks. Show less