Jack H Terzi

Experience

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  Midnight City

  Jun 2014 - Aug 2014

  Research Intern

  Researched games to be included in Majesco Entertainment's Midnight City project with the goal of providing publishing support to indie game developers. • Discovered new indie games and curated a list of potential partners.• Pitched results to executives and industry veterans and advocated on behalf of the developers.• Discovered Grapple and Krautscap, 2 of the initial 10-game offerings for the Midnight City project.

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  Jtech Program

  Mar 2017 - Dec 2018

  Founder

  Founded a cutting-edge personalized teaching company, Jtech Program, where I developed curriculum, recruited teachers, conducted market research, and gathered feedback to enhance the program's impact on children ages 8-17. • Developed curriculum for computer programming classes• Recruited and trained teachers• Conducted market research and gathered feedback

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  Infinity Ward

  Jun 2018 - Aug 2018

  Design Intern

  Worked on the popular franchise Call of Duty designing new game mechanics for Modern Warfare 2019. • Experimented with, and was given ownership of, a new game mode for the upcoming release. • Collaborated with other designers, QA Testers, and Engineers to implement designs. • Scripted and built concepts in the proprietary engine with a C-style programming language. • The portion I worked on later evolved into the "Games of Summer" game mode.

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  IceCap Group

  Feb 2019 - May 2022

  • Successfully petitioned for the company to switch to Salesforce for loan portfolio management.• Migrated loan management solution to Salesforce, resulting in a 100% adoption rate within the first month.• Led training sessions for over 50 end users on the new Salesforce system.• Participated in daily stand-up meetings, sprint planning, and retrospective meetings. • Developed software tools to streamline operations, resulting in a 10x increase in output.• Collaborated with executive leadership to align product strategies with company objectives.• Engaged with users to optimize product functionality based on feedback.• Managed international, cross-functional teams to further improve software at IceCap Group.

  • Salesforce Developer

    Jun 2021 - May 2022

  • Global Project Manager

    Feb 2019 - Jun 2021
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  Otto

  May 2022 - Apr 2023

  Director of Product Management

  Facilitated 5 direct reports and 20+ staff through complex product design lifecycle management managing a proprietary deliverymarketplace, GTM deployments, and quality testing for a mobile app that supports NY cannabis dispensaries with delivery operations.• Secured over $150k in funds through seed investments after providing pitches, demos, and product education to shareholders.

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  L&M Direct LLC

  May 2023 - Sept 2024

  Business Strategy Manager

  Leads full-cycle product line development and digital service implementation by designing a marketable product, assessing GTM trends,auditing competitive analysis, and recreating underperforming categories for private label enterprise and retail industries.• Reduced operating expenses (OpEx) by 2% through impactful negotiations and contract renewal tactics with vendors and partners.• Achieved a +460% growth in customer conversion and +7% in online sessions after researching new marketing system resources. Show less

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  Good Chance LLC

  Nov 2023 - now

  Senior Product Manager

  Built Walgreens's logistical software system to conduct reporting on sales, inventory control, logistical planning, and product forecasting. • Increased product revenues by 600%, bringing ROI up from $50k to +$300k a month generating over $3.6 million annually.