Graham Ferguson

Experience

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  University of Kent

  Sept 1987 - Apr 1990

  Lecturer / Teaching Assistant

  Researcher & Teaching Assistant, and then University Lecturer, specialising in management science, operational research, applied computing, artificial intelligence and organizational behaviour.Consulting assignments in expert systems and operational research

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  BIS Applied Systems

  Apr 1990 - Jul 1993

  Senior Consultant

  Consulting and Training assignments included project management methodology and tools consulting, delivering training in project management, management and leadership, development and delivery of training in various applications and programming. Product management of decision-making and problem-solving methodologies consulting and training.

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  Riyad Bank

  Jul 1993 - Aug 1998

  Senior Planning / Project Management Specialist

  PMO Manager for 2 major programs of US$120+ million and US$ 38 million respectively. Control of all plans, issue & risk logs, reporting and quality assurance documentation on behalf of Programme ManagerDuring 1995-6 seconded to be Financial Controller of IT, Operations and Central Services.

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  American Express

  Sept 1998 - Mar 2004

  Led all aspects of Technologies and coordination of cross-functional projects, including strategy and technical infrastructure (including WAN/LAN/VoIP and CTI elements), Internet & E-commerce development, data centre operations, POS & ATM network switching of over transactions of US$ 800M p.a., MIS and all support functions for all American Express issuing and acquiring Card operations in the Middle East and North Africa. Established New Product Development Team as a cross-functional department, plus implemented a project management methodology based on Method/1 and a project office for all new product projects.

  • Technologies Leader, Middle East & North Africa

    Sept 1999 - Mar 2004

  • New Product Development Manager

    Sept 1998 - Sept 1999
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  F-BES Ltd

  Apr 2004 - Sept 2005

  Self-employed Consultant

  Worked on a number of contracts including• University Lecturer in IT Systems, Java and business subjects (2 days a week) at Greenwich Management School, • Financial Controller and Strategy Consultant to a Charity (1 day a week) while • Project managing 3 property renovations.

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  GE Capital

  Sept 2005 - Jan 2010

  Senior Manager, IT Projects

  Implemented VisionPlus including new EMV card products, NBSM customer application systems and MasterCard interfaces in Finland. Key Projects. Migrated VisionPlus Card Management system for Latvia & Denmark, comprising one million accounts, to 8.23 versions with Oracle data warehouse, all sub-systems and interfaces.

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  FB Consulting Limited

  Apr 2010 - Nov 2023

  Director / Contract Programme Manager / Contract Senior Project Manager / Interim Portfolio Manager

  Successfully deliver high-value card projects for Santander banking company within region. Manage all IT aspects of wholesale and prepaid card IT portfolio for Citi. Contract duration extended by each employer for exceptional service delivery. Led MasterCard to Visa migration project in 2 countries including merger of acquired company. Key Projects: Nets A/S - Ikano Bank Programme (2021- Present) Contract Programme Manager,  Santander Consumer Finance AS, Sweden Sales Finance and Cards Migration (2020/21) Migration & Deployment Project Manager Santander Norway Sales Finance Migration (2019): Migration & Deployment Project Manager Santander Sweden Cards Project (2016 – 2017): Lead Project Manager.  Santander Denmark Cards (2015 –2016): Programme Manager. Santander Norway Card Migration (2014 – 2015): Business Readiness Manager Citi Corporate Card Releases - EMEA IT (2013 – 2014): Executed wholesale/treasury changes procedures and supported all card changes. Decreased 40% post-release incidents by reviewing change control process and introducing new quality checks. Citi SEPA Credit Card Direct Debit Migration (2013 - 2013): Project Manager VisionPlus Migration Southern Europe - Barclaycard (2011 – 2012): Business Readiness Manager.  Card Business Setup & Migration-Tesco Bank (2010 – 2011): Business Project Manager - Cards and Customer Service. Show less

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  Monese

  Dec 2023 - Mar 2024

  Senior Project Manager

  Product Lead & Customer Project Manager for Cards on XYB by Monese - delivering Banking as a Service (BaaS).

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  XYB

  Mar 2024 - Apr 2024

  Senior Project Manager

  Senior Project Manager and Technical Product Owner for Card Services on the new Coreless Banking Platform from Monese