Carol Brock

Experience

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  Labat-Anderson, Inc

  Jan 1987 - Jan 1991

  Senior Records Analyst

  Assignments included: • Senior Records Analyst on a project for the Nuclear Regulatory Commission: supported an initiative to create a full-text and image database to manage 50 million pages of evidence to support the discovery process for a Department of Energy application (Yucca Mountain) • Project Manager on a project for the Environmental Protection Agency (EPA) Office of Solid Waste and Emergency Response• Project Manager for a RM Project at Fairchild Air Force Base, Spokane, WA: created a Superfund Site Administrative Record • Project Leader for the National Park Service's Office of Information Technology Show less

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  U.S. Overseas Private Investment Corporation

  Jan 1992 - Jan 2002

  Records Officer

  Created, implemented the Records Management (RM) Program

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  U.S. Government Accountability Office

  Jan 2002 - Jan 2009

  Director of Information Assets, Records Officer, & Deputy Privacy Officer

  Top Secret Clearance• Developed, implemented, and maintained a concrete vision and long-term strategic plan for maintaining and preserving essential information and implemented this vision through policy, budget, strategies and business planning, and matrix-managed initiatives. • Provided strategic leadership and guidance for the development and implementation of a comprehensive information assets program. Planned, developed, and executed unit programs and operations. Ensured information asset management complies with all relevant legal and statutory requirements and with the Agency’s overall risk assessment strategy. • Provided strategic leadership in the development and implementation of a mixed- media (focused on digital) records management (RM) program (data, databases, photo images, scanned content) and conversion and retention strategies. • Provided oversight and direction to the Agency's RM Program, Privacy Program, History Program, Directives Program, and Forms Management Program; led and supervised 6 staff including the interviewing, selecting, hiring, tasking, counseling, developing, promoting, disciplining, and releasing of staff.• Led agency initiatives related to document management, content management, records management, archival retention, and historical preservation. Led a simplified Records Retention Schedules Pilot Program for NARA, 2006-2007. • Designed and created a model enterprise-wide Electronic Records Management System (ERMS), one of the first in the Federal government. Directed the ERMS system development, policy, workgroups, tasks forces, a community of practice, a blog, training, briefings, and brought the project in on time and at budget. NARA uses GAO’s ERMS as the model for other federal agencies to emulate. • Managed RM support-services contracts valued at $1.4 million (directed work of 25 contract staff) and the $3 million ERMS budget. Show less

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  IQ Business Group, Inc.

  Jan 2010 - Mar 2016

  Vice President-Information Governance

  • Key team member in the capture and the implementation of the first enterprise-wide/nation-wide Department of Defense (DoD) 5015 version 3-compliant Cloud Information Governance solution, the eMail Enterprise Records and Document Management System (eERDMS), that replaced 100M paper records printed per year for the Department of the Interior (DOI). eERDMS manages 2B+ emails with 250TB of cloud storage. eERDMS includes records/document/email archiving and journaling; social media capture/management; and records/document auto-classification, content and records management, enterprise forms management, scanning, workflow, auditing, • The system supports the Department’s 92,000 nationwide employees and contractors, with capacity for 30,000 additional users.• Led contractor team for simplified records scheduling (big-bucket retention schedules). Assisted in the establishment in department-wide Tasks Force and Working Groups, as a foundation for the successful management of the program.• Provided recommendations to the Department and Bureaus on best practices in records management policies and procedures for this cost-effective full life-cycle records and document management solution that is currently the largest, most advanced and successful cabinet-level agency records and document management system in operation. Show less

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  OpenText Corporation

  Mar 2016 - May 2018

  Global Public Sector Strategist

  Public Sector Strategist and Information Governance ExpertThe Industry Global Public Sector Strategist is responsible for vertical industry marketing activities related to the OpenText portfolio, focused on strengthening OpenText's brand and solution share in the industry, driving pipeline opportunities through participation in marketing campaigns, improving the lead to opportunity cycle with sales enablement, and increasing market share through strategic customer and opportunity support. Supports marketing, sales, and consulting activities for public sector related customers in key regions across the globe, including North America, Europe and ASPAC. Show less

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  Brock Information Governance Services, LLC

  May 2018 - now

  Senior Subject Matter Expert

  Providing consulting services to enable federal agencies, state and local governments, and private enterprises to meet their information management obligations in full compliance with government mandates.