ParamBir Singh

Experience

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  ICICI Prudential Life Ins.

  Jul 2008 - Sept 2009

  Financial Services Manager

  * I was selected in the campus placement during the first recruitment process in the univeristy.* Delt with well-known doctors and reputed hospitals for marketing heath insurance and financial products.* Arranged many social awareness activities with the sales team to do tie-ups with various reputed healthcare centres and hospitals* Accomplished one year target within first 6 months of joining in all parameters.

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  The Muthoot Group

  Mar 2010 - Mar 2017

  Deputy Manager – HR Training Mar'2010-Mar’2017* Accountable for induction, NHO, OJT, talent management, campus placements and Final Certification of employees.* Designed and implemented training programs tailored to regional business needs, ensuring alignment with organizational goals through training sessions, workshops, and seminars for employees at all levels within the region.* Evaluated training effectiveness by analyzing performance metrics and feedback to identify skill gap for improvement and work with leadership to create development plans for employees, focusing on leadership pipelines and succession planning * Collaborated with regional business leaders, HR, and department heads to identify training needs and customize solutions among over 200 branches' functions and solve staff grievances and engagements.* Ensured all training programs comply with organizational and maintained detailed records of training activities, outcomes, and employee progress, providing regular reports to senior management.* Promoted a culture of continuous learning and development, increasing employee engagement and retention by introducing many contests, rewards & recognition for staff motivation.* Devised learning management system on sales, leadership, calling techniques, management skills, products and customer services to build strong talent pipeline for employee retention. Show less * Conducted orientation programs, refresher training and public seminars.* Prepared effective presentations, one-pagers and learning mails of company policies, products and services for the continued progress of employee’s knowledge and confidence.* Measured the training’s outcomes, maintained training records, and analyzed training feedback for the performance management system (KRA/KPI).* Conducted on the job training for new employees to engage and make them familiarize in new working culture. * Focused on new employees through telephones and e-mails to support them and reduce their grievances. Show less

  • Deputy Manager - Training (North Region)

    Aug 2016 - Mar 2017

  • Assistant Manager-HRT (Punjab)

    Aug 2014 - Jul 2016

  • Assistant Manager - HRT & OPS (Amritsar)

    Nov 2011 - Jul 2014

  • Accounts Assistant

    Mar 2010 - Oct 2011
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  The Star Wings Group

  Apr 2017 - Sept 2024

  Manager - HR Training

  * Focusing on Talent Acquisition and Management, New Hire Orientation and OJT.* Designing and implementing tailored training programs that address specific job roles and skill levels. Ensure training content is adaptable and relevant to diverse employee needs, including technical, soft skills, and leadership development. * Designing and delivering training programs that foster employee engagement by promoting teamwork, communication, and collaboration. Use team-building activities to improve employee morale and overall job satisfaction. * Training people on interpersonal & intellectual skills, artificial intelligence (AI), digital learning, leadership, financial products, customer services and office etiquette by group discussion, role playing, one-on-one session.* Training employees on effective grievance handling processes, conflict resolution techniques, and communication strategies to address workplace issues. Creating content on latest topics to update study materials and presentations.* Creating well-structured training content, manuals, and guides that are clear, concise, and engaging. Develop visually appealing presentations to deliver key training messages effectively, ensuring that complex information is simplified for diverse audiences.* Coordinating and overseeing resources, including collaborating with internal staff and external vendors to implement training programs.* Acting as a mentor to make discipline in the premises by considering psychological aspects of students and employees on their behavior with mostly one-on-one session training. Show less

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  HDFC Life

  Sept 2024 - now

  Learning and Development Manager