Tomas Wright

Experience

• 

  Premier Marinas

  May 2010 - Aug 2012

  Seasonal

  Support marina staff during the busy Summer months. Provide customer service to visiting and resident berth holders. Operate the computer-controlled sea locks and hydraulic lifting bridges around the site. Ensure the safety and security of vessels within the marina. Assist with general maintenance around the site.

• 

  City, University of London

  Sept 2012 - now

  My main duties involved providing first and second line technical support to students and staff at a large Central London University. Administering user and computer accounts in a Microsoft Windows Domain environment using Active Directory. Software and Image deployment to PCs using Microsoft System Center Configuration Manager (SCCM) as well as other products such as Symantec Ghost. Perform routine maintenance and upgrades to IT infrastructure across the University campus. Management of support and service requests within ServiceNow. Ensure full compliance with all IT policies and SLAs in place including Asset Management and Data Encryption.In addition to this I was fortunate in being an integral part of several major projects over my tenure; including office relocations, a site-wide MS Exchange on-prem to Office365 migration, a Windows XP to Windows 7 migration, as well as a site-wide Managed Print Service rollout. I also set up and supported major annual events for the University, including Clearing and Student Enrolment. Show less

  • Specialist AV Analyst

    Sept 2017 - now

  • Deputy Projects and Planning Team Leader

    Mar 2017 - Sept 2017

  • Desktop Support Engineer

    Sept 2012 - Mar 2017