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Troy Miles II, MBA, PMP®, ITILv4®

Troy Miles II, MBA, PMP®, ITILv4®

Computer Support Analyst

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location of Troy Miles II, MBA, PMP®, ITILv4®Bowie, Maryland, United States

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  • Timeline

  • About me

    Information Technology Project Manager at U.S. Small Business Administration (SBA)

  • Education

    • Bowie High School

      -

    • University of Maryland Global Campus

      2011 - 2013
      Masters MBA

    • Delaware State University

      2007 - 2011
      Bachelor of Science Management Information Systems

      Activities and Societies: Thurgood Marshall Scholar, Green Ambassador, Ronald E McNair Scholar, Residential Assistant Cum Luade Graduate

  • Experience

    • MICROS Systems Inc

      Jul 2011 - Sept 2011
      Computer Support Analyst

    • U.S. Department of Labor

      Sept 2011 - Nov 2019

      • Information Technology Specialist

        Jan 2013 - Nov 2019

      • Management Analyst

        Aug 2012 - Jan 2013

      • Program Specialist

        Sept 2011 - Sept 2012

    • Capitol Enterprise Business Group LLC

      Oct 2013 - Apr 2015
      Cofounder / Vice President

    • National Nuclear Security Administration (NNSA)

      Nov 2019 - Apr 2023
      Information Technology Project Manager

    • U.S. Small Business Administration

      Apr 2023 - now
      Senior Information Technology Project Manager

  • Licenses & Certifications

    • ITIL®v3

      PeopleCert
      Nov 2013

    • Leadership Education and Development (LEAD) Certificate

      U.S. Office of Personnel Management (OPM)
      Aug 2022

    • Project Management Professional (PMP)®

      Project Management Institute
      Mar 2021
      View certificate certificate

    • Federal Acquisition Certification - Contracting Level III (FAC-C)

      Federal Acquisition Institute (FAI)
      Jun 2022

    • IT Information Library Foundations Certification (ITIL)

      PeopleCert
      Sept 2020