Aurelie Pesty

Experience

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  Swiss International Air Lines

  May 2002 - May 2007

  Senior Customer Sales

  • Provided airlines support and sales for Swiss Air, SN Brussels, & Lufthansa, ensuring personalized service.• Demonstrated resilience and reliability under pressure, making decisions aligned with business needs.• Maintained high knowledge of markets, products, and services to meet customer needs effectively.

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  Flight Centre

  Feb 2007 - Feb 2009

  Travel Manager

  • Managed team targets and promoted preferred products to increase profits.• Resolved customer complaints and special requests promptly.• Achieved break-even to profitable business turnover within 12 months.• Awarded employee of the year in 2007 & 2008.

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  Helloworld Limited

  Feb 2009 - Nov 2015

  Travel Manager

  • Managed worldwide travel for large groups and individuals, resolving travel problems and complaints efficiently.• Led team building and performance management, contributing to increased sales targets and company profitability.• Maintained statistical and financial records, performed accounting duties, and established local club fundraising initiatives.

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  Feros Care

  Nov 2015 - Mar 2018

  Account Payable Accountant

  • Managed accounts payable, brokerage, account receivable & contractors in a fast-paced, high volume environment at Feros Care in Coolangatta, QLD.• Processed invoices efficiently using SAGE, TCM, Sandwai, and in-house applications, showcasing advanced Microsoft Excel skills.• Successfully liaised with providers to resolve credit note issues, ensuring smooth financial operations.

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  Queensland Ballet

  May 2018 - Oct 2019

  Finance & Payroll Officer

  • Managed logistics for Board meetings and sub-committees, liaising with directors and senior management.• Drafted minutes and circular resolutions in compliance with legislation and provided advice on ASIC rules.• Implemented a web-based portal for board material, enhancing efficiency and accessibility.• Conducted fortnightly end-to-end payroll for 180+ staff members.

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  KPMG

  Mar 2019 - Sept 2019

  Data Analyst

  As a Data Analyst at KPMG, I cleaned and prepared customer segmentation data using Excel functions, implemented clustering algorithms, and developed interactive dashboards in Power BI and Tableau. This led to improved data analysis and identification of potential customers based on transaction details. • Cleaned and prepared customer segmentation data using Excel functions• Implemented clustering algorithms to categorize data based on customer features• Developed interactive dashboards in Power BI and Tableau Show less

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  Queensland Reconstruction Authority

  Oct 2019 - Jun 2020

  Senior Finance Officer

  Led the analysis, assessment, and processing of NDRRA Grants & Relief Payment applications, ensuring compliance with legislation and guidelines• Managed contractual payment agreements and reconciled grant requests, demonstrating strong attention to detail• Prepared submissions and briefs for approval and recovery of funds, showcasing excellent communication skills and analytical abilities

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  Price Attack

  Jul 2020 - Dec 2020

  Assistant Accountant

  • Processed payroll functions including collating data, crosschecking against time-sheets, and preparing payroll system templates for weekly payrolls.• Managed financial administration tasks such as expense claims, petty cash, and banking, ensuring accuracy and compliance with regulations.• Implemented various financial procedures that significantly improved efficiencies, especially during system upgrades.

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  WorkCover Queensland

  Jan 2021 - May 2022

  Project Officer - Claims & Payments Improvement

  • Managed an ongoing portfolio of worker’s compensation claims, prioritising wage benefits for physical injuries and psychological illnesses, ensuring timely rehabilitation and compliance with legislation.• Established and maintained effective relationships with injured workers, employers, and stakeholders, while conducting Quantum Analysis and submitting Compensation Claims for processing payments.• Reviewed and investigated numerous cases, adhering to legislative requirements, and negotiated with the business to ensure resolution delivery. Show less

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  Department of Communities, Housing and Digital Economy Queensland

  Feb 2022 - Oct 2022

  • Prepared monthly reconciliations to investigate discrepancies promptly• Liaised with internal and external stakeholders for accounts payable and receivable invoices, travel claims, and master data maintenance• Ensured compliance with departmental policies and assisted in developing team procedures Led compliance research and analysis to ensure adherence to regulations, managed community grants programs, and supported compliance-related projects.• Conducted compliance research and analysis to ensure federal and state regulations were met.• Managed community grants programs, ensuring adherence to guidelines and governance standards.• Collaborated with various departments to support compliance-related projects and smooth execution.

  • Business Support Officer

    May 2022 - Oct 2022

  • Senior Investigation Officer

    Feb 2022 - May 2022
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  Queensland Reconstruction Authority

  Dec 2022 - Aug 2023

  Senior Compliance Assessor

  • Developed and implemented a comprehensive compliance program, resulting in a 20% decrease in regulatory violations.• Conducted regular compliance audits and risk assessments, identifying potential risks and implementing proactive measures to mitigate them.• Collaborated with cross-functional teams to ensure compliance with industry regulations and company policies.

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  Queensland Department of Education

  Sept 2023 - Mar 2024

  Senior Project Officer

  Led project initiatives using PRINCE2 and AgilePM methodologies to plan and initiate activities, ensuring stakeholder requirements were met.• Collaborated with government departments and external stakeholders to address operational issues and deliver project outcomes.• Prepared proposals, contracts, and reports using various computer software packages.• Managed project budgets and provided financial reports for compliance and audit purposes.

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  Department of Tourism and Sport

  Apr 2024 - Nov 2024

  Senior Project Officer

  Led project assessment and reporting activities for grant programs at the Department of Tourism and Sport in Brisbane, Australia.• Managed contract oversight and financial acquittals for assigned projects.• Developed and maintained effective stakeholder relationships through strong communication skills.• Identified opportunities for project planning and implementation, contributing to service delivery improvement processe

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  Department of State Development, Infrastructure and Planning

  Dec 2024 - now

  Senior Project Officer, Economics, Due Diligence & Agreements

  Led project assessment and reporting for Queensland Treasury’s (QT) BBBF program, evaluating grant proposals of up to $2M:• Conduct cost-benefit analyses to assess regional SME proposals, quantifying economic benefits, job creation, and growth in line with Queensland Treasury’s frameworks.• Perform due diligence, including financial assessments, risk evaluations, and market reviews, ensuring compliance with government funding criteria.• Manage compliance across funding lifecycles, aligning with Financial Accountability Act obligations and audit standards.• Provide data-driven recommendations through financial analysis and project feasibility evaluations to support government investment decisions. Show less