Tanuj Agarwal

Experience

• 

  Vcare Software Solution Pvt. Ltd.

  Mar 2015 - Jun 2015

  Customer Care Executive

  . Handling a high Volume of inbound calls in a dynamic environment.. Demonstrated customer demands satisfaction flexibility in a high volume, production environment.. Selling Company Product, Taking On-Call Sale, Solving Customer issues, providing them Solution and Conveyed in a reassuring manner step by step instructions to resolve issues.. Ensured quality and operating standards were met based on service objectives.

• 

  E-Solutions

  Dec 2015 - Feb 2016

  Technical Recruiter

  • Working as Technical Recruiter with sound knowledge of US IT Recruitment. • As a Technical Recruiter, my responsibilities are: to identify and analyze the client requirements, submit suitable profiles. • Sourcing the right candidates with the required skills according to the client needs for contract openings and permanent positions. • Source candidates through Monster, DICE system. • Maintaining daily work status Excel Sheet reports and sending them to the Team Lead.