Mehak D.

Mehak D.

Customer Service

Followers of Mehak D.320 followers
location of Mehak D.Sydney, New South Wales, Australia

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  • Timeline

  • About me

    Technical Support Learning Programs Officer

  • Education

    • Northern Beaches Secondary College

      2016 - 2017
      HSC
    • University of Sydney

      2018 - 2021
      Bachelor's degree Design Computing, UX/Product Design

      Activities and Societies: Sydney University Experience Design Society (SUEDE), Soulexpress

  • Experience

    • Bakers Delight

      Jan 2018 - Sept 2018
      Customer Service
    • University of Sydney

      May 2019 - May 2019
      Polling Officer
    • Biodesign Challenge

      Mar 2020 - Jun 2020
      Finalist

      • Collaboratively conceptualised a bioluminescent mattress topper that aids pressure sore detection• Working in a multidisciplinary team of designers, architects and medical science students• Ranked top 6 internationally against 40+ participating schools

    • Adobe

      Aug 2020 - Nov 2020
      Industry Community Project

      • Research report on closing the digital skills gap• Interdisciplinary project challenging teamwork and communication through remote means• Applying taught design skills to address real-life issues for an Industry partner

    • Pulp You Media

      Dec 2020 - Apr 2021
      UX/UI Design

      • Utilise Figma to design wireframes and high fidelity prototypes for both desktop and IOS applications, following accessibility requirements and responsiveness• Iterate designs based on user testing and constructive feedback to create a more intuitive and engaging experience• Assist building the design system and maintain brand consistency throughout the designs for a cohesive user experience• Collaborate with product managers, developers and graphic designers to produce user-centred design solutions Show less

    • University of Sydney

      May 2021 - Mar 2023
      Learning Designer

      • Utilise Figma and Adobe creative suite to design, develop, and maintain digital learning materials and interactive multimedia content for 15+ Canvas courses and other miscellaneous projects delivered by the library • Implement design principles when facilitating workshops, conduct design research, affinity diagrams, wireframes, user flows and create prototypes for learning content• Collaborate with subject matter experts (SMEs) to identify and translate learner needs and goals into appropriate learning solutions • Train and advise SMEs, facilitators, or other personnel on the use of digital learning assets, education technology, design principles and methodologies • Leading the implementation of a project management system for the design team to track project timelines and increase efficiency• Conducting accessibility and technical checks every 6 months to ensure they meet regulatory standards and maintain optimal functionality• Member of the Library's social media team; ideating innovative and engaging content for over 18,000 students• End-to-end designed and delivered a student engagement experience with 307% more increased engagement compared to previous years (200+ participants) - “Library Scavenger Hunt 2023”• Attended 'Enabling a Modern Curriculum' conference to develop skills in learning design, professional learning for staff, technology in practice, and more Show less

    • Self-employed

      Mar 2023 - Aug 2024
      Freelance Designer

      Freelance projects and upskilling in Blender, Figma, Photoshop, Procreate & Canva• Logo & poster design for Sydney Jazz band ZODIAC’s upcoming 2024 interstate tour - Graphic design and Illustration using Adobe Photoshop & Canva• L'Oréal Brandstorm Innovation Competition 2024 - AI-powered app in collaboration with a product designer and software engineer, using Figma & Canva• Personal project “Scarf & Pattern Designs” - Graphic design, Illustration & Mockups using Procreate & Adobe Photoshop Show less

    • First Peoples Disability Network

      Aug 2024 - now
      Technical Support Learning Programs Officer
  • Licenses & Certifications

    • L'Oréal Brandstorm Certificate

      L'Oréal
      Mar 2024
      View certificate certificate
    • Enabling a Modern Curriculum Conference

      Council of Australian University Librarians (CAUL)
      Sept 2022
    • Assertiveness Techniques

      Australian Institute of Management
      Oct 2022
      View certificate certificate
    • The Power of Influence

      Australian Institute of Management
      Jun 2022
      View certificate certificate
    • Fast Thinking – Confident Speaking

      Australian Institute of Management
      Sept 2022
      View certificate certificate
  • Honors & Awards

    • Awarded to Mehak D.
      University + Ripcurl Creative Jam Adobe + RipCurl Aug 2020 Hackathon - Using Adobe XD to compete with Australian and New Zealand University students to design an interactive mobile prototype. Our prototype won runner up against 160+ participating teams.
    • Awarded to Mehak D.
      International Biodesign Challenge Biodesign Challenge Jun 2020 Ranking top 6 internationally - Designing a bioluminescent mattress topper for prevention of pressure sores by indication using glowing bacteria. Our team of 2 Medical students, 6 Design computing students, and 1 Architecture student collaborated in combining biology and design to improve the medical space.